Join Our Team! Full-Time UPS Store Associate (No Driving) – $16/hr | Domain

The UPS Store - LAL Horizons LLC; Austin (TX); On-site; USD 28,000 - 35,000; Full time

Job summary

A local franchisee of The UPS Store in Austin seeks a Center Associate who delivers exceptional customer service and operates retail equipment. Ideal candidates should possess a high school diploma and strong communication skills, ensuring a welcoming and efficient environment for customers seeking shipping solutions.

Benefits

Paid Time Off

Paid Holidays

Healthcare

Incentive Programs

Team Member Discounts

Referral Program

Leadership Opportunities

Qualifications

• Previous retail sales experience preferred.
• Able to lift 40+ pounds.
• Strong phone skills.

Responsibilities

• Delivers outstanding customer service to walk-in customers.
• Operates all equipment and software in an expert fashion.
• Maintains a clean, organized, and safe working environment.

Skills

Customer Service

Communication

Reliability

Problem Solving

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

The UPS Store is a great place to work! Apply to join our team today!

Benefits:

• Paid Time Off
• Paid Holidays
• Healthcare
• Incentive Programs
• Team Member Discounts
• Referral Program
• Leadership Opportunities

LAL Horizons has proudly served the Austin community for over 10 years, operating six amazing store locations in Austin, Round Rock and Cedar Park. As a The UPS Store Franchisee, we value: Integrity, Accountability, Self-Discipline and Leadership.

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. Theymust be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds