Johnson City Career Fair! Oct 29th - 31st 11AM-3PM

Belk; Johnson City (TN); On-site; USD 26,000 - 36,000; Full time

Job summary

Belk is hiring for Seasonal team members across a range of roles in our Johnson City stores. You’ll help customers, process transactions, and support store operations to ensure a positive shopping experience.

Positions include Full-time, Part-time, and Flex shifts with opportunities to work evenings, weekends, and holidays. Join a team that values service, teamwork, and store goals while delivering exceptional guest experiences.

Qualifications

• Strong focus on helping customers and delivering friendly service.
• Ability to communicate clearly with customers and teammates.
• Comfort with mobile devices, tablets, and Windows systems.
• Willingness to work nights, weekends, and holidays as needed.

Responsibilities

• Provide excellent customer service and assist shoppers on the floor.
• Process transactions accurately and respond to inquiries and returns.
• Support store operations like fulfillment, curbside, pricing, and merchandising.
• Keep selling areas clean, organized, and visually appealing.
• Stay informed about products, promotions, and store events.

Skills

Customer service

Communication

Tech-savvy

Flexible scheduling

Job description

A Brief Overview

We’re excited to meet you! We’re hiring Full-time, Part-time and Flex positions across Sales, Support, Fragrances, Store Fulfillment, and more. Bring your talents to a team that values you!

As a Seasonal team member, you’ll play an important role in delivering excellent customer service, driving sales, and supporting store operations to ensure a positive shopping experience for every customer. Whether you’re helping a customer on the sales floor, assisting with transactions, or supporting behind-the-scenes processes, you’ll be a part of a team that works together to meet store goals, foster customer loyalty, and build repeat business.

What you will do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
  

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.