Jobs Southwest Wi

Southwest Airlines Co.

Madison (WI)

On-site

USD 28,000 - 41,000

Full time

14 days+
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Job summary

Southwest Airlines Co. in Madison seeks an Assistant Manager Operations to oversee station activities, coach staff, and ensure a safe, efficient, and customer-friendly operation. The role emphasizes leadership, teamwork, and hands-on problem-solving in a fast-paced environment.

The position reports to the Station Supervisor, requires a Bachelor Degree, and offers an hourly salary range with focus on service quality and operational reliability at our Madison location.

Qualifications

  • Must work well with others as part of a group.
  • Typing and computer skills with adequate speed to meet job needs.
  • Able to handle risky situations and respond to emergencies.
  • Able to work under tight deadlines to achieve fast aircraft turns.
  • Able to meet the public and perform well under pressure.
  • Effective verbal communication by phone, in person, and using PA/radio systems.
  • Experience with radio equipment and conveying data and instructions verbally or via radio.
  • Broad knowledge of customer service, operations, and tasks.
  • Must show capacity to lead and inspire.

Responsibilities

  • Provide cordial support and maintain positive relationships with internal and external clients.
  • Assist in ensuring smooth organization and workflow.
  • Ensure quality work at the station and support related areas as needed.
  • Monitor finances and handle money and sensitive items properly.
  • Pay close attention and provide support to SWA clients as required.
  • Assist with recruitment and training of supervisors and station staff.
  • Monitor staffing and ensure overtime is used appropriately.
  • Ensure staff productivity and efficiency at all times.
  • Inspect equipment and coordinate repairs as needed.
  • Perform special tasks directed by the Station Supervisor.
  • Meet any physical capacity requirements listed in the description.
  • May perform other duties as directed by Supervisors.

Skills

Teamwork
Leadership
Customer service
Communication
Time management

Education

Bachelor Degree

Tools

Radio hardware

Job description

Job Responsibilities: Assistant Manager Operations Salary: $20-30 Hour Company: Southwest Airlines Location: Madison, USA Educational Requirements: Bachelor Degree

Full Job Description

Individuals of Southwest Carriers meet up to follow through on our Motivation, which is to associate Individuals to what's significant in their lives through cordial, solid, and minimal expense air travel. The Associate Chief Tasks puts resources into the eventual fate of Southwest's Kin by planning all station exercises to guarantee a protected, proficient, friendly, and on-time activity with an accentuation on Consumer loyalty. This job will be a boss of the Functional Group they lead, and they'll attempt to give Client care to all inward and outer Clients. The Associate Administrator Activities is eager to bring their novel experience and energy for Authority, where they'll have the amazing chance to drive the future Southwest's activity.

Obligations
  • Offers agreeable support to and keeps up with positive associations with all interior and outside Clients
  • Works in a helpful soul to guarantee the progress of our Organization
  • Confirms that quality work is finished in the station and aids any necessary region
  • Audits finance and confirms that money and debatable things are taken care of appropriately
  • Gives exceptional consideration, consideration, and help to all SWA Clients depending on the situation
  • Helps with recruiting and preparing of Bosses and station Representatives
  • Screens staffing in all areas and checks that additional time is utilized appropriately
  • Guarantees Worker efficiency
  • Checks all apparatus and gear and facilitates fixes
  • Performs extraordinary errands or tasks as appointed by the Station Supervisor
  • Should have the option to meet any actual capacity prerequisites recorded on this portrayal
  • May perform other work obligations as coordinated by Representative's Chiefs
Information, Abilities and Capacities
  • Should have the option to cooperate with other people as a feature of a Group
  • Capacity to type or potentially utilize a PC console with adequate speed to satisfy needs of work
  • Should know about risky circumstances and have the option to deal with crises on a case by case basis
  • Should work under close time imperatives to achieve speedy turns of airplane
  • Capacity to meet the general population and function admirably under unpleasant circumstances
  • Should have the option to actually impart verbally by phone, up close and personal, and public location frameworks
  • Should have the option to utilize radio hardware. Should have the option to impart data and guidelines verbally or potentially by means of radio hardware
  • Should have broad information in the space of Client assistance, Slope, and Tasks
  • Should show the capacity to lead and inspire
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