Job Specialist IV

Commonwealth of Massachusetts; Pittsfield (MA); On-site; USD 59,000 - 84,000; Full time

Job summary

An established industry player is seeking a Job Specialist IV to enhance the operation of a dedicated team within the Department of Career Services. This role involves supervising staff, monitoring job seeker activities, and providing essential career guidance. You will be instrumental in fostering partnerships and ensuring that clients receive the best possible services. The position offers a unique opportunity to contribute to a diverse and inclusive workplace, where your skills in recruitment and counseling will make a significant impact. Join a mission-driven organization committed to serving the community and empowering individuals to achieve their career goals.

Benefits

Health Insurance

Retirement Plan

Paid Time Off

Professional Development

Flexible Work Schedule

Qualifications

• 4+ years in personnel interviewing, recruitment, or counseling required.
• Bachelor's degree can substitute for 2 years of experience.

Responsibilities

• Supervise Employer Counselors and ensure compliance with agency policies.
• Monitor job seeker activity and develop operational plans.

Skills

Personnel Interviewing

Recruitment

Job Placement

Counseling

Data Entry

Presentation Skills

Education

Associate's Degree

Bachelor's Degree

Graduate Degree in Education or Counseling

Tools

DCS Computerized Information Systems

Job description

An Official website of the Commonwealth of Massachusetts

ALERT

Effective January 25, 2024, Executive Order #627 cements the Commonwealth's well-established practice of skills-based hiring, paving the way to a more equitable hiring process. The Commonwealth is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to serve our citizens. Join us today!

Job Description

Job Specialist IV - ( 250002OS )

MassHire Department of Career Services (MDCS) oversees the Commonwealth's network of One-Stop Career Centers, that assist businesses in finding qualified workers and providing job seekers with career guidance, as well as referral to jobs and training. MDCS strengthens the Career Center system through continuous improvement processes, and innovative business practices that maximize resources, foster partnerships, and engage employers to ensure a skilled, motivated, and adaptable workforce capable of meeting the emerging labor market needs of the Commonwealth, now and in the future.

The Job Specialist IV assists in the operation of a unit of Employer Counselors and provides direct supervision to a small group of subordinate employees in the work unit or other personnel providing services to DCS clients. Responsibilities include interpreting and explaining operations rules and procedures; referring clients to various training and employment opportunities; administering interest, aptitude, and skill tests; entering data into various DCS computerized information systems; providing services to clients designated as members of 'special applicant groups'; contacting employers to solicit and confirm information; and performing related work as required.

Duties include but are not limited to:

• Supervises subordinate employees by monitoring assigned responsibilities and tasks, ensuring compliance with agency rules, policies, procedures, and guidelines.
• Monitors job seeker activity and collaborates with the management team to develop operational plans and customer flow models to support state and federal career service programs.
• Explains to clients the proper preparation of agency forms; program policies and procedures; service availability; rights and responsibilities; and related services.
• Records and processes information regarding clients, employers, and services using appropriate DCS forms and properly inputs information to maintain DCS computer files and records.
• Performs quality checks and advises staff members on corrections needed for training packets, RESEA and WIOA Program documentation, JVSG and NDWG.
• Utilizes RESEA reports to ensure that enrolled job seekers meet all program requirements and deadlines.
• Conducts RESEA reviews which include intensive one-on-one career action plans and job search reviews.
• Creates, develops, and facilitates presentations to large groups of job seekers to promote career center services.
• Assists in the planning and execution of specialized recruiting events to outreach, screen, and submit qualified applicants to fill employers’ open positions.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements: Applicants must have at least (A) four years of full-time, or equivalent part-time, professional or paraprofessional experience in any of the following: (a) personnel interviewing, recruitment or job placement; (b) employment, vocational, educational, psychological, sociological, or rehabilitation counseling or guidance; (c) credit or claims adjustment interviewing; (d) job analysis or position classification work, and of which at least (B) two years must have been in a professional capacity, or (C) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. An Associate's degree from a recognized college or university may be substituted for one year of the required (A) experience.

II. A Bachelor's degree from a recognized college or university may be substituted for two years of the required (A) experience.

III. A graduate degree with a major in education, vocational or rehabilitation counseling, or public administration may be substituted for two years of the required (A) experience and one year of the required (B) experience.

*Education towards such a degree will be prorated on the basis of the proportion of the requirements.

NOTE: Educational substitutions will only be permitted for a maximum of one year of the required (B) experience.

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title: Job Specialist IV

Primary Location

Job

Job:

Community and Social Services

Agency

Agency:

Department of Workforce Development

Schedule

Schedule:

Full-time

Shift

Shift:

Day

Job Posting

Job Posting:

Mar 14, 2025, 1:20:17 PM

Number of Openings

Number of Openings:

1

Salary

Salary:

59,884.24 - 83,826.86 Yearly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Dennis Johnson - 6176265111

Confidential: No

Potentially Eligible for a Hybrid Work Schedule: No