Job Posting Title Journeyman Network & Computer System Administrator

TekSynap Corporation; Destin, Northern (FL, KY); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401K

Life insurance

Disability (short/long-term)

Paid vacation and holidays

Job summary

TekSynap Corporation seeks a Journeyman Computer Network & System Administrator to support the USAF, 53rd Wing at Eglin AFB, FL. The role provides day-to-day SAP/SCI/SAP support, ensuring IT policy adherence and security clearance requirements are met.

The position offers a full benefits package and potential for career growth within a fast-growing high-tech company serving Federal Government customers.

Qualifications

• Active TS/SCI clearance.
• Active IAM I certification.
• 1–3 years of IT experience.
• BS degree in Computer Science, Information Technology or equivalent experience.
• Experience as System, Network Administrator or Information Technology/Assurance Specialist.
• Eligibility for access to SAP Information.
• Willingness to submit to a Counterintelligence polygraph.

Responsibilities

• Provide end-user support and resolve technical problems.
• Respond to calls, email and requests; document and track issues for timely resolution.
• Create, manage, and troubleshoot network user accounts.
• Troubleshoot cloud printing issues and train end-users.
• Install software and support upgrades.
• Update solutions database with resolutions.
• Ensure compliance with IT policies and procedures.
• Assist with IDAM and multiple LDAP profiles for new users.
• Maintain and repair PCs/laptops and Windows apps.

Skills

End user support

Network administration

System administration

Troubleshooting

Security clearance

Education

BS in Computer Science or Information Technology

Tools

IAM I certification

Job description

Responsibilities and Qualifications

This position will support activities within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide “day‑to‑day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.

RESPONSIBILITIES

• Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
• Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution.
• Create, manage, and troubleshoot new and existing network user accounts.
• Troubleshoot cloud printing issues and provide training support to end-users
• Software installation and support of commercial software and related upgrades
• Update solutions database with applicable resolutions
• Problem solving, hardware/software installation and configuration based on computing standards, and client support for all network and desktop
• Monitors and enforces all IT policies and procedures
• Assist with setting up new users in IDAM and multiple level security LDAP profiles
• Maintains, upgrades and repairs PCs/laptops and Window desktop applications for all systems

REQUIRED QUALIFICATIONS

• Active TS/SCI clearance
• Active IAM I certification
• Minimum of one to three (1 – 3) years of experience in information technology or a related field
• BS degree in Computer Science, Information Technology or equivalent experience preferred
• Prior performance in roles such as System, Network Administrator or Information Technology/Assurance Specialists
• Eligibility for access to Special Access Program Information
• Willingness to submit to a Counterintelligence polygraph

Overview

We are seeking a Journeyman Computer Network & System Administrator to join our team supporting the United States Air Force, 53rd Wing at Eglin AFB, FL.

TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com.

The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

Additional Job Information

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location: Eglin AFB, FL
• Type of environment: Office
• Noise level: Medium
• Work schedule: Schedule is swing shift Monday – Thursday 2:30PM - 1:00AM May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: Less than 10%.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to grip, handle, or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds.

The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

• US Citizen
• Active TS/SCI clearance

WAGE INFORMATION

Target salary range: $60,000.00 - $70,000.00. The salary range displayed is an estimate only and is not a guarantee of compensation or salary, and will be determined on several factors regarding the individual’s particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees.

OTHER INFORMATION

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

TekSynap is a drug‑free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.

Many positions require specific certifications and/or the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. Applicants who accept an offer of employment may be subject to investigations performed by TekSynap and/or the Government to verify the candidate meets the required qualifications and other eligibility requirements.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please [e-mail] assistance.