Job Posting Title H3 Licensed HVAC Manager

Champion Comfort Experts; Waynesville (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, Vision

401k with company match

Paid Holidays & PTO

Career development

Job summary

Champion Comfort Experts in Waynesville, NC seeks an HVAC Manager with an active H3-1 license to lead the HVAC team, oversee residential and commercial operations, ensure safety and quality, and drive customer satisfaction.

You will develop technicians, coordinate with service, install, dispatch, and other departments, plan service workflows, and foster a culture of excellence and continuous improvement. Strong leadership and organizational skills are essential for success in this role.

Qualifications

• Must hold current H3-1 HVAC license in NC or SC.
• Minimum 3 years residential HVAC installation experience with diagnostic troubleshooting and repair.
• Ability to train others.
• Valid driver's license with clean record.
• Background check required.
• Experience with ServiceTitan is a plus.

Responsibilities

• Facilitate and perform quality and safety inspections.
• Provide consistent feedback, coaching, and professional development to technicians.
• Coordinate with service, install, dispatch, warehouse, and other departments to ensure timely service.
• Follow up and resolve escalated customer disputes/complaints; provide feedback to the Operations Manager.
• Plan, forecast, and coordinate service; communicate goals and expectations to technicians.
• Foster a fun and nurturing culture.
• Incorporate safety topics into coaching conversations, meetings, and training; monitor trends in callbacks and service opportunities.

Skills

HVAC management

Team leadership

Quality inspections

Troubleshooting

Safety compliance

Customer service

Training others

Education

H3-1 HVAC license (NC/SC)

Tools

ServiceTitan

Job description

Overview

Are you ready to take your HVAC career to the next level? Champion Comfort Expertsis seeking a passionate, results-driven HVAC Manager with an active H3-1 HVAC license in North Carolina or South Carolina to lead our HVAC team and drive operational excellence!

This is more than just a job. It's an opportunity to make a lasting impact by leading a high-performing team, improving processes, and delivering exceptional installation experiences for our customers.

As the HVAC Manager, you'll oversee all residential and/or commercial HVAC operations, manage and develop a team of skilled technicians, ensure quality workmanship, maintain safety and efficiency standards, and help drive customer satisfaction at every stage of the project.

If you're a strong leader with HVAC experience, exceptional organizational skills, and a commitment to excellence, we want YOU on our team!

Compensation:

• $60,000 - $80,000/yr

Why YOU Should Join Our Team:

• Competitive Weekly Pay: Your hard work deserves top compensation.
• Comprehensive Benefits: Medical, Prescription, Dental, and Vision plans to keep you and your loved ones healthy.
• Security & Growth: Disability & Term Life Insurance, plus matching 401k benefits.
• Career Development: Ongoing training & development with clear pathways for growth.
• Paid Time Off: Paid Holidays & PTO to ensure you can recharge and enjoy life outside of work.

What YOU Will Do:

• Facilitate and perform quality and safety inspections. Troubleshoot, and resolve issues.
• Provide consistent and accurate feedback, encouragement, support, professional development, and coaching to technicians.
• Partner with service, install, dispatch, warehouse, and other necessary departments to ensure timely and accurate service to customers in accordance with company standards and procedures.
• Follow up and resolve escalated customer disputes/complaints, ensuring an effective and long-term resolution and provide daily feedback to the Operations Manager.
• Plan, forecast, and coordinate service. Communicate clear goals and expectations to technicians.
• Help instill a fun and nurturing culture.
• Ensure that safety topics are incorporated into one-to-one coaching conversations, weekly meetings, and training sessions. Monitor and act on trends involving Installation Technician callbacks and service opportunities.

What We Need From YOU:

• A current H3-1 HVAC license in North Carolina or South Carolina is required for consideration
• At least 3 years of residential HVAC installation experience with diagnostic troubleshooting and repair service, including air conditioning & heating systems.
• Must have the ability to train others.
• Must have valid drivers license with an acceptable driving record
• Acceptable criminal background check
• A valid driver’s license (because we’re on the move!)
• Experience with ServiceTitan is a plus, but not required

Posted Min Pay Rate

USD $70,000.00/Yr.

Posted Max Pay Rate

USD $100,000.00/Yr.