Job Opening - Member Engagement Coordinator

Threeriverselectric; Northern (KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

The Member Engagement Coordinator at Three Rivers Electric Cooperative supports the development and execution of communications, marketing, member engagement, and community outreach initiatives. This role produces print and digital content, manages social media and website content, and coordinates internal communications and events.

Collaborating with multiple departments, the coordinator ensures materials are accurate, on-brand, and timely, while supporting a broad range of programs and

Responsibilities

• Develops, produces, and maintains print and digital communications, social media and website content, internal communications, events, and community outreach resources.
• Works collaboratively with the Member Engagement Specialist, Cooperative departments, management, and employees to gather information, develop engaging content, coordinate projects, and maintain communication materials.
• Ensures communications are accurate, timely, professional, visually appealing, and consistent with established Cooperative brand standards.
• Assists with planning and execution of the Annual Meeting and member appreciation events, employee functions, and other special events including signage, programs, and event communications.
• Maintains organized digital files, photographs, graphics, publications, and other communication materials, and preserves historical materials for the archive.

Job description

The Member Engagement Coordinator supports the development and execution of Three Rivers Electric Cooperative's communications, marketing, member engagement, and community outreach initiatives. Develops, produces, and maintains print and digital communications, social media and website content, internal communications, events, and community outreach resources that promote the Cooperative's services, programs and goals.

Works collaboratively with the Member Engagement Specialist, Cooperative departments, management, and employees to gather information, develop engaging content, coordinate projects, and maintain communication materials. Ensures communications are accurate, timely, professional, visually appealing, and consistent with established Cooperative brand standards.

• The Country Circuit: Assists with the production of the monthly eight-page The Country Circuit magazine, including gathering information and photos, preparing and proofreading content, formatting materials, and preparing files for publication and digital archiving.
• Digital & Social Media: Creates, prepares, schedules, and maintains content for the Cooperative’s website, social media platforms, digital sign, and other electronic communication channels. Develops content that highlights Cooperative programs, employees, events, community involvement, and member information.
• Graphic Design & Multimedia: Develops flyers, advertisements, social media graphics, presentations, signage, event materials, and other visual content using Adobe Creative Cloud, Canva, and other approved software. Captures, organizes, and edits photographs and videos for Cooperative communications and promotional purposes.
• Internal Communication: Works with employees and departments to gather information and identify stories, projects, accomplishments, and communication needs. Assists with the employee newsletter and other internal communication initiatives. Provides project updates to ensure relevant information is communicated accurately and effectively.
• Annual Meeting and Events: Assists with planning and executing the Annual Meeting, member appreciation events, employee functions, retirement celebrations, Christmas events, and other special events. Provides technical, creative, and logistical support including signage, programs, presentations, photography, registration materials, promotional materials and event communications.
• Youth & Community Programs: Assists with Youth Tour, CYCLE, the Gilbert G. Hilkemeyer Scholarship, school activities, career fairs, civic presentations, and other youth and community outreach programs. Helps prepare applications, promotional materials, presentations, correspondence, and other program materials.
• Advertising & Media: Assists with preparing and coordinating Cooperative advertising for newspapers, digital media, yearbooks, radio, television, and other media outlets. Assists with news releases, media requests, community announcements, and other external communications.
• Technical & Content Management: Maintains organized digital files, photographs, graphics, publications, and other communication materials. Ensures photos and materials are properly named, tagged, stored, archived, and prepared for future use. Assists with presentations, digital displays, document preparation, and other technical communication needs while maintaining Cooperative brand standards.
• Member & Department Support: Provides professional assistance to members regarding general Cooperative information, programs, events, publications, and communications. Collaborates with departments throughout the Cooperative on marketing, design, digital, event, and communication projects and serves as a communications resource for assigned projects.
• Project Coordination: Coordinates assigned projects from initiation through completion by gathering information, communicating with employees and departments, meeting timelines, completing technical and creative work, coordinating revisions and following established procedures.
• Training: Participates in training courses, workshops, conferences, and professional development opportunities recommended by the Supervisor or General Manager.
• Media Monitoring: Monitors print, television, radio, social media, digital media, and other media for information regarding the Cooperative and communicates items of interest to appropriate staff.
• Preserving Cooperative History: Maintains historical communication records by binding monthly magazines and preparing publications for digital storage in the document vault. Ensures photographs and other historical materials are scanned, tagged, and preserved in the electronic archive.
• Other Duties: Performs other reasonably related business duties as assigned.