Job File Coordinator

SERVPRO of Memorial West; Houston (TX); On-site; USD 28,000 - 34,000; Full time

Job summary

SERVPRO of Memorial West is seeking a proactive Job File Coordinator to handle estimating and job file management in a fast-paced setting. You will monitor file status and audits, ensure client requirements are met, and review initial field documentation for accuracy.

The role requires strong communication, multitasking ability, and proficiency with Microsoft Office; prior SERVPRO experience is a plus. Competitive hourly pay and benefits are provided. Houston-based on-site position.

Qualifications

• Outstanding written and verbal communication skills.
• Self-motivated and goal-oriented with ability to multi-task.
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Experience in a customer service environment is a plus.

Responsibilities

• Monitor job file status.
• Monitor job file audit status.
• Monitor and ensure client requirements are followed.
• Review and validate initial field documentation.
• Complete and review job file documentation for final upload and the audit process.

Skills

Communication skills

Multitasking

Microsoft Office

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Are you an energetic team player who wants to work in a fast-paced environment? Do you enjoy bringing your A-game to work every day? We are looking for a Job File Coordinator who can efficiently perform estimating and job file management functions.

Job File Coordinator Roles and Responsibilities

• Monitor job file status
• Monitor job file audit status
• Monitor and ensure client requirements are followed
• Review and validate initial field documentation
• Complete and review job file documentation for final upload and the audit process

Necessary Experience and Skill Set

• 2+ year(s) of SERVPRO experience
• Outstanding written and verbal communication skills, and a consistently courteous and professional tone of voice at all times
• Self‑motivated and goal‑oriented with ability to multi‑task
• Proficient in Microsoft Office (i.e., Outlook, Word, Excel)
• Experience in a customer service industry environment is a plus.

Formal Education/Training

• High school diploma/GED

We offer a competitive starting salary of $20-$25 per hour, medical/dental/vision benefits, paid time off, and a 401K plan.