Job Developer

Goodwill Greater Milwaukee & Chicago; Milwaukee (WI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short and long-term disability

Life insurance

Retirement plan

Paid time off (PTO)

Job summary

Goodwill Greater Milwaukee & Chicago is seeking a Job Developer to build employer relationships and identify opportunities for clients in Supported Employment. You will market client skills, guide job-seeking activities, and coordinate with support teams to meet quarterly placement goals.

Responsibilities include training individuals, preparing development plans, and collaborating with DVR counselors and Goodwill teams to maximize employment outcomes.

Qualifications

• Two years of college education or experience equivalency.
• Minimum of 1 year experience in related role.
• Must have valid driver's license and be able to operate a vehicle.
• Strong interpersonal and community engagement skills.
• Ability to train and guide individuals in job-seeking skills.

Responsibilities

• Develop employer relationships to identify job opportunities.
• Market job seekers' skills to employers using sales approaches.
• Guide individuals in job-seeking skills and self-image.
• Coordinate with support teams and DVR referrals to place clients.
• Prepare development plans and monthly progress records.
• Collaborate across Goodwill units to cross-sell services.

Skills

Customer Focus

Communication

Cultural Awareness

Problem Solving

Adaptability

Accountability

Education

Two years of college education or experience equivalency

Job description

The Job Developer is responsible for developing employer relationships to identify job opportunities for individuals receiving Supported Employment services and address employer needs. This position markets skills and strengths of job seekers while utilizing specific sales approaches and negotiation skills to meet quarterly job placement goals. The position partners with individuals and their support teams to instruct and guide in job-seeking skills, self-image and attitude, and provides counseling, advocacy, and assistance in problem-solving, as needed.

Responsibility Level

Implements strategies to achieve the goals for the organization and strategically develops relationships with community employers to effectively assist individuals in accomplishing their goal of community employment. Sustains policies, procedures and programs. Typically works on projects and tasks that span 3 - 12 months.

Principal Duties

• Project and Change Management: Effectively plans and manages own work to reliably complete routine job responsibilities and special assignments. Periodically serves as a team member or subject matter expert on formal or department projects. Effectively engages in change affecting her/him, communicating appropriately with supervisor. Follows through on learning, skill building, and practice necessary to adapt to change.
• Problem Solving: General supervision, regular review of work by manager or senior coworker. May be paired with senior team member for development purposes. Uses skills to solve problems of routine complexity; able to identify root cause, interpret data, and resolve issues.
• Technical Skills: Fundamental knowledge of professional principles and skills. Works in compliance with established procedures.
• Community Engagement: Serves as an ambassador for Goodwill in the wider community. Participates in volunteer opportunities as schedules and interest permit.
• Leads efforts to market skills and strengths of job seekers through the utilization of specific sales approaches and negotiation skills, presentations to employers, job proposals and participation in business associations to meet quarterly job placement goals.
• Evaluates and assesses individuals' unique strengths, development areas, and interests using information from the discovery process. Strategizes and matches skills to different vocational interest areas while also meeting employer needs.
• Trains, instructs and guides individuals in job-seeking skills, self-image and attitude. Conducts case management type activities, such as counseling, advocacy, and assistance in problem-solving, as needed.
• Leads, supports and coordinates on needs of individuals to help them accomplish their goal of community employment. Communicates regularly with referral sources (DVR Counselors), families/guardians and fellow Goodwill staff to effectively partner in getting people successfully employed.
• Develops and fosters working relationships and collaboration with colleagues across Goodwill business units who are similarly focused on business development, placement or community outreach. Identifies and pursues job leads for Supported Employment individuals; develops the ability to cross-sell for other Goodwill business units, such as TalentBridge, Workforce Connection Centers, and Employment Services.
• Drives to achieve quarterly placement goals by coordinating, conducting and following up on temporary work experiences to evaluate job skills and interests. Trains and provides job coaching support to newly hired individuals and on a regular basis to assist and support the team. Elicits regular feedback from employers to ensure successful job retention.
• Prepares job development plans, objectives, monthly progress reports, task lists and records of job-seeking and job placement activities on a monthly basis.
• Responsible for completing other duties/responsibilities as assigned.

Requirements

• Two years of college education or experience equivalency, and a minimum of 1 year experience.
• Must have valid driver's license, necessary insurance and be able to legally operate a vehicle.

Core Cultural Competencies

• Customer Focus: Independently anticipate and meet customer needs, while searching for ways to improve customer service. Internalize customer feedback, and follow up with customer to ensure problems are solved by providing innovative ideas to meet their future needs.
• Values Differences: Seeks out the diverse perspectives and talents of others, striving to work effectively with others who have different perspectives, backgrounds or styles. Behave with sensitivity towards differences in cultural norms, expectations, and ways of communicating. Challenge stereotyping or offensive comments.
• Communicates Effectively: Shares information and updates with others, while ensuring a clear, concise and professional communication through reports, documentation, written and other communications. Listens with interest to what others have to say.
• Situational Adaptability: Demonstrates flexibility of responses to different situations through adapting to the changing needs, conditions, priorities or opportunities. Monitors how well an approach is working to see if a change is needed, recognizing cues that suggest a change in approach or behavior is needed.
• Drives Results: Demonstrates a strong drive to achieve meaningful results, through driving tasks to successful completion and closure. Sets high standards for own performance, showing determination in the face of obstacles and setbacks.
• Ensures Accountability: Takes responsibility and ownership for successes and failures in own work. Monitors progress of performance and changes approach accordingly, following through on commitments.

Physical/Sensory Demands

Remain stationary for extended periods of time, repetitive use of hands and vision required while using computer keyboard and work with written and electronic information, ability to facilitate coaching and training, travel required. Moves about to accomplish tasks.

When determining placement within the salary range for this position Goodwill Greater Milwaukee & Chicago considers education, experience, internal equity, market demands and other qualifying criteria. It is not typical for individuals to be hired at or near the top of the rage for their role and compensation decisions are dependent on facts and circumstances of each case.

Certain roles are eligible to participate in an incentive plan. Participation in this plan does not guarantee an incentive payment and is subject to the terms and conditions of the plan, which are subject to change.

In addition to compensation, we offer a competitive benefit program that may include medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO) and more. The specifics of each benefit package will vary depending on factors such as full or part time jobs, contracted, temporary, or other job categories.

• medical
• dental
• vision
• short and long-term disability
• life insurance
• retirement plan
• paid time off (PTO)

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Equal Opportunity Employer

(GWINT)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities