Job Coach | Full-Time

Goodwill of Central Iowa; Johnston (IA); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Health benefits

PTO

403B

Lifestyle spending accounts

Training and recognition programs

Job summary

Goodwill of Central Iowa is seeking a Full-Time Job Coach to train, teach, and coach program participants within the community and at partner workplaces. The role emphasizes supporting employment goals, problem-solving, and collaboration with employers and staff.

You'll coordinate coaching time, document outcomes, and help participants develop workplace skills while upholding our values of love, kindness, and respect.

Qualifications

• Bachelor’s or associate degree in human services, psychology, sociology, or HR.
• Or high school diploma with 6+ months in related field.
• Or 2–3 years of related experience.
• Ability to work with team members and the public professionally.
• One year of coaching or teaching experience.
• Four hours of professional development per year in Employment Services.
• Must obtain First Aid/CPR certification.
• Valid Iowa driver license and proof of vehicle insurance.
• Able to pass criminal background checks.

Responsibilities

• Provide direct employment support to participants at their work sites and offsite.
• Plan weekly employment coaching hours with supervisor and program needs.
• Initiate and implement plans to motivate participants toward work goals.
• Support and advise to develop functional skills through rehab strategies.
• Help participants analyze and resolve work-related problems.
• Communicate with participants, supervisors, and teams via multiple channels.
• Use scheduling tools to plan weekly/monthly schedules with team.
• Create and submit documentation within deadlines for services.
• Enter data into the program database.
• Maintain confidentiality and comply with HIPAA and related policies.
• Participate in training and meetings within the organization.
• Perform other duties as assigned.

Skills

Coaching experience

Communication skills

Team collaboration

Problem solving

Education

Bachelor's degree

Associate degree

High school diploma

Tools

Microsoft Office

Outlook

Google Docs

Job description

Work To Support Our Mission of Making Purposeful Employment Possible in Central Iowa

Being a part of the Goodwill of Central Iowa team gives you a lot to feel good about. Whether you are working in our retail stores, providing direct support and training to our participants, or continuing your career at headquarters in operations or administrative support, you are making a difference in your community.

Learn how we are all working together to make purposeful employment possible for all central Iowans.

Goodwill of Central Iowa is looking for a Full-TimeJob Coach to train, teach, or coach others by providing support and serving our community with our values of love, kindness, and respect.

GCI has been transforming lives through the power of work since 1955! Goodwill of Central Iowa is a rapidly evolving organization and yet we have never been more focused- on our mission, on our people, and on our future. It's always aGOODday at Goodwill!

Good values

Goodwill of Central Iowa

• A competitive industry pay rate - $16.50/hour-$19.30/hour (dependent on experience)
• PTO increases after 1 year, 2 years, and 4 years!

Job Coaches

work in the community tosupport the learning, training, and skill development process for GCI (Goodwill of Central Iowa) program participants at work. Job coaches work one on one with participants at their work site and/or offsite to help managers at community employers come up with solutions for participants to be successful in their business. This position will be point of contact for work-related support that participants need and creatively problem-solve to fit the needs of the participant and the employer.

What you'll do:

• Provides direct employment support to participants at their work sites in the community and offsite.
• Plans weekly employment coaching hours in collaboration with supervisor and program needs.
• Utilizes program and service knowledge and parameters to initiate, suggest, and/or implement plans to motivate participants to achieve work goals.
• Provides support and advisement to facilitate functional skills development and achievement through the implementation of appropriate and effective rehabilitation methods and strategies.
• Assists participants in analyzing and resolving work-related problems while working to grow participants’ skills in problem solving at work.
• Communicates regularly and effectively with participants, supervisors, participants support teams, and team members in a variety of methods including verbal, written, phone, and electronic.
• Utilizes Outlook in partnership with other planning tools to plan and organize weekly and monthly schedules in collaboration with supervisor and team members.
• Creates and submits documentation within established deadlines for employment services provided in alignment with program and/or funder guidelines.
• Performs data entry in support of services provided to participants into a database.
• Performs work and communicates within confidentiality, HIPAA and other related policies and compliance guidelines.
• Participates in training and development activities and meetings within the organization and/or in the community.
• Performs other duties as assigned.

What you’ll need:

• One or more of the following:
  • Either a Bachelor’s or associate degree from a college or university in a relevant field such as human services, psychology, sociology, or human resources.
  • OR High school diploma or equivalent and at least 6 months experience in a related field including education, direct service, human services, behavioral health, rehabilitation, certified coaching, etc.
  • OR 2-3 years’ experience in a related field including education, direct service, human services, behavioral health, rehabilitation, certified coaching, etc.
• Ability to work cooperatively with team members and the public in a professional manner.
• One year of relevant experience coaching or teaching others.
• Ongoing continuing education of four hours yearly in Employment Services with 24 months from the date of hire to meet the educational requirements and professional Job Coach certification.
• Ability to communicate effectively in written and verbal formats.
• Must be able to perform basic math.
• Proficient in the use of Microsoft Office products: Word, Excel, Outlook, and Google docs.
• Must be able to obtain First Aid/CPR certification.
• A valid Iowa driver license, a good driving record, and ability to provide proof of personal vehicle insurance with a minimum of $100,000 per person and $300,000 per accident auto insurance liability coverage.
• Must be able to pass a criminal background check and dependent adult and child abuse background check.

Career opportunities with Goodwill of Central Iowa (GCI) provide so much more than your average position. Each employee is an essential part of fulfilling our mission of improving the quality of life for all individuals. Revenue from our stores provides skills training and helps people facing any type of barrier find employment. Each position at Goodwill contributes to making a positive impact directly in Central Iowa.

Goodwill of Central Iowa is an Equal Opportunity Employer (EOE/Vet/Disability) and E-Verify Participant

At goodwill,We Value Love Kindness and Respect

Explore the Benefits of Working at Goodwill of Central Iowa

Great benefit opportunities for both part-time and full-time employees including health benefits, PTO, 403B, Lifestyle Spending accounts, training and recognition programs and more. Learn more about our benefit opportunities when you work for Goodwill of Central Iowa.

Goodwill of Central Iowa and our affiliates are Equal Opportunity Employers (EOE/M/F/Vets/Disability) and E-Verify Participants.