Full-Time Retail Store Associate

Goodwill; Boone (IA); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Health benefits

PTO

403B

Lifestyle Spending accounts

Training and recognition programs

Job summary

Goodwill of Central Iowa is hiring Full-Time Retail Store Associates to accept, sort, and merchandise donated goods while delivering outstanding customer service. The role requires flexible schedules, primarily on-site at the Boone location, with shifts Monday through Saturday, plus Sundays.

Starting wage is $14.50 per hour, with an extra $1.00/hour on Saturday and Sunday. Retail associates are expected to handle donations, operate the POS system, and meet daily production goals.

Qualifications

• High school diploma or equivalent (or in progress).
• Availability to work days, evenings, and weekends.
• Ability to lift 40 pounds.
• Able to work in varying temperatures and stay mobile.
• Must be at least 16 years old and pass background checks.

Responsibilities

• Greet and assist customers on the sales floor.
• Receive and process donations at the donation door.
• Sort and merchandise donated goods and maintain floor displays.
• Operate cash register and balance cash as scheduled.
• Maintain store cleanliness and organize fixtures.

Skills

Customer service

Communication

Basic math

Cash handling

Team player

Education

High school diploma or equivalent

Tools

POS system

Job description

Work To Support Our Mission of Making Purposeful Employment Possible in Central Iowa

Being a part of the Goodwill of Central Iowa team gives you a lot to feel good about. Whether you are working in our retail stores, providing direct support and training to our participants, or continuing your career at headquarters in operations or administrative support, you are making a difference in your community.

Learn how we are all working together to make purposeful employment possible for all central Iowans.

Position:Full-Time Retail Store Associate

Location: 1504 S. Story St.

Job Id:6413-2026

# of Openings:1

Goodwill of Central Iowa is looking for RetailStore Associates to accept, sort, and merchandise donated goods, cashier, and deliver outstanding customer service with our values of love, kindness, and respect.

• Full-Time (38-40 hours/week) positions available
• No retail holiday season! Shifts are scheduled Monday - Saturday: 8 am - 10 pm and Sunday : 11 am - 6 pm

This position requires a flexible schedule which includes days, evenings, and weekends to support business needs.

• Starting wage of $14.50/hour and a n additional $1.00/hour on Saturday and Sunday shifts worked!
• Monthly Retail Associate Bonus eligibility based on store production and revenue goals being met!
• Annual merit increase eligibility based on individual job performance.
• Prior experience in fast-paced environments is a plus!
• Flexibility to work positively on a team within Goodwill of Central Iowa's values of treating others with love, kindness, & respect
• Effective communication and basic math skills - point-of-sale (POS) system experience is a plus

Our Retail Store Associates serve as the first point of contact for Goodwill of Central Iowa’s (GCI) retail customers at both the sales floor or at the donation door. This position will provide excellent customer service and respond to customer needs in a timely manner; operate a cash register, select and rotate merchandise, clean and organize fixtures, and merchandise donated goods. Store Clerks will receive, sort and process donated goods from the donation door to the sales floor.

What you'll do here:

• Greet, assist, and engage with customers in a helpful and courteous manner
• Receive donations from the public
• Sort donations, stack and organize sorted merchandise, ensure quality of goods processed meets standards
• Work with supervisors to arrange and rotate items on the sales floor, keep merchandise organized and easily accessible to customers
• Practice safe cash handling and operate the cash register, including calculating and balancing cash register as scheduled
• Carryout general cleaning tasks, such as: sweeping, scrubbing, dusting, and mopping
• Use a dolly, wheeled cart, pallet jack, and possibly riding or walk behind forklift
• Meet daily production goals
• Other duties as assigned

What you’ll need:

• A high school diploma or currently attending high school or GED classes, or a minimum of four years of any combination of military service, high school, or related full-time paid employment
• Availability to work days, evenings, and weekends
• Ability to carry, lift, push or pull 40 pounds
• Ability to tolerate variations in work environment temperature
• Ability to be stationary or mobile for long periods of time
• Be at least 16 years of ageEffective communication and basic math skills
• Must be able to pass a criminal background check and a dependent adult and child abuse background check

Retail Career Development Pathways Could Look Like:

• Retail Shift Leader - Assist with directing, coordinating, & monitoring retail store operations and support employee training.
• Engagement Coordinator - Assist with new employee onboarding, training, and coaching to successfully integrate employees into GCI's work culture, environment, and processes.
• E-Commerce Coordinator - Identifies and processes trending/valuable donations to be sold on E-Commerce platforms & coaches in-store team members to do the same.
• Assistant Store Manager - Manages day-to-day retail operations and assists with training, coaching, and performance management of store teams to achieve goals.
• Store Manager-In-Training - Assists with directing store operations to train, lead, and manage store team members and learn how to achieve key performance metrics and manage revenue targets.
• Store Manager - Directs store operations to lead, train, and develop employees, champion service excellence, and achieve key performance indicators and revenue targets in support of funding GCI’s mission.
• District Manager - Oversees multi-unit store operations management by leading teams to drive operational and service excellence, overall financial performance, loss control activities, customer service, inventory control, and quality standards within their assigned stores.

Goodwill of Central Iowa is an Equal Opportunity Employer (EOE/M/F/Vet/Disability) and E-Verify Participant.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

CITYVIEW \"Best Local Thrift Shop\" 2019, 2020, & 2023 Winner!

Des Moines' People Choice 2024 Best Thrift Store!

At goodwill,We Value Love Kindness and Respect

Explore the Benefits of Working at Goodwill of Central Iowa

Great benefit opportunities for both part-time and full-time employees including health benefits, PTO, 403B, Lifestyle Spending accounts, training and recognition programs and more. Learn more about our benefit opportunities when you work for Goodwill of Central Iowa.

Goodwill of Central Iowa and our affiliates are Equal Opportunity Employers (EOE/M/F/Vets/Disability) and E-Verify Participants.