Job Coach | Full-Time

Goodwill; Johnston (IA); Hybrid; USD 21,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

PTO increases

Retirement match

Job summary

Goodwill of Central Iowa is seeking a full-time Job Coach to train, teach, and support individuals with disabilities or employment barriers in community employers across central Iowa.

You will coach participants at their workplaces, scheduling weekly hours, and documenting services provided. The role emphasizes confidentiality, HIPAA compliance, and collaboration with supervisors and support teams.

Qualifications

• Bachelor’s or associate degree in human services, psychology, sociology or HR.
• Or high school diploma/equivalent with 6 months+ related experience.
• Or 2–3 years in related field such as education, direct service, human services, rehab.

Responsibilities

• Provide direct employment support at participants' work sites.
• Plan weekly coaching hours with supervisor and program needs.
• Motivate participants to achieve work goals using program guidance.
• Assist with skills development and rehabilitation strategies.
• Help participants solve work-related problems and grow job skills.
• Maintain clear written and electronic communication with teams.

Skills

Coaching

Teamwork

Microsoft Office

Communication

Education

Bachelor’s degree

Associate degree

High School diploma or equivalent

Tools

Outlook

Excel

Google Docs

Job description

Work To Support Our Mission of Making Purposeful Employment Possible in Central Iowa

Being a part of the Goodwill of Central Iowa team gives you a lot to feel good about. Whether you are working in our retail stores, providing direct support and training to our participants, or continuing your career at headquarters in operations or administrative support, you are making a difference in your community.

Learn how we are all working together to make purposeful employment possible for all central Iowans.

Goodwill of Central Iowa is looking for a full-time Job Coach to train, teach, and coach individuals with disabilities or employment barriers by providing support to increase independence at employers in our community and serving with our values of love, kindness, and respect. This position meets and supports participants at their workplaces throughout our community on a daily basis and creates notes documenting services provided.

GCI has been transforming lives through the power of work since 1955, our mission is to make purposeful employment possible for all. If this resonates with you, check out our website to learn more HERE.

We are looking for individuals who are available primarily during weekday business hours with occasional evenings and weekends.

• A competitive industry hourly pay rate - dependent upon relevant years of experience.
• An active work environment, working in our community to support program participants
• PTO increases after 1 year, 2 years, and 4 years!
• 5% employer match for retirement account

Job Coaches

Job Coaches work in the community to support the learning, training, and skill development process for GCI (Goodwill of Central Iowa) program participants at work. Job coaches work one on one with participants at their work site and/or offsite to help managers at community employers come up with solutions for participants to be successful in their business. This position will be point of contact for work-related support that participants need and creatively problem-solve to fit the needs of the participant and the employer.

What you'll do:

• Provides direct employment support to participants at their work sites in the community and offsite.
• Plans weekly employment coaching hours in collaboration with supervisor and program needs.
• Utilizes program and service knowledge and parameters to initiate, suggest, and/or implement plans to motivate participants to achieve work goals.
• Provides support and advisement to facilitate functional skills development and achievement through the implementation of appropriate and effective rehabilitation methods and strategies.
• Assists participants in analyzing and resolving work-related problems while working to grow participants’ skills in problem solving at work.
• Communicates regularly and effectively with participants, supervisors, participants support teams, and team members in a variety of methods including verbal, written, phone, and electronic.
• Utilizes Outlook in partnership with other planning tools to plan and organize weekly and monthly schedules in collaboration with supervisor and team members.
• Creates and submits documentation within established deadlines for employment services provided in alignment with program and/or funder guidelines.
• Performs data entry in support of services provided to participants into a database.
• Performs work and communicates within confidentiality, HIPAA and other related policies and compliance guidelines.
• Participates in training and development activities and meetings within the organization and/or in the community.
• Performs other duties as assigned.

What you’ll need:

• One or more of the following:
  • Either a Bachelor’s or associate degree from a college or university in a relevant field such as human services, psychology, sociology, or human resources.
  • OR High school diploma or equivalent and at least 6 months experience in a related field including education, direct service, human services, behavioral health, rehabilitation, certified coaching, etc.
  • OR 2-3 years’ experience in a related field including education, direct service, human services, behavioral health, rehabilitation, certified coaching, etc.
• Ability to work cooperatively with team members and the public in a professional manner.
• One year of relevant experience coaching or teaching others.
• Ongoing continuing education of four hours yearly in Employment Services with 24 months from the date of hire to meet the educational requirements and professional Job Coach certification.
• Ability to communicate effectively in written and verbal formats.
• Must be able to perform basic math.
• Proficient in the use of Microsoft Office products: Word, Excel, Outlook, and Google docs.
• Must be able to obtain First Aid/CPR certification.
• A valid Iowa driver license, a good driving record, and ability to provide proof of personal vehicle insurance with a minimum of $100,000 per person and $300,000 per accident auto insurance liability coverage.
• Must be able to pass a criminal background check and dependent adult and child abuse background check.

Goodwill of Central Iowa is an Equal Opportunity Employer (EOE/M/F/Vet/Disability) and E-Verify Participant.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

At goodwill,We Value Love Kindness and Respect

Explore the Benefits of Working at Goodwill of Central Iowa

Great benefit opportunities for both part-time and full-time employees including health benefits, PTO, 403B, Lifestyle Spending accounts, training and recognition programs and more. Learn more about our benefit opportunities when you work for Goodwill of Central Iowa.

Goodwill of Central Iowa and our affiliates are Equal Opportunity Employers (EOE/M/F/Vets/Disability) and E-Verify Participants.