Job Coach Federal Worksites

PRIDE Industries; El Segundo (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

PRIDE Industries is hiring a Job Coach Federal Worksites to provide employment support for employees with disabilities at a military installation. The role focuses on attendance, task performance, and daily job tasks with accommodations as needed.

The position requires experience with people with disabilities, strong communication, and customer service skills. Work is onsite with travel across bases as necessary, and no direct reports are involved.

Qualifications

• One or more years of experience working with people with disabilities preferred.
• Ability to communicate effectively and respond to questions from team, customers and others.
• Effective written communication skills using appropriate business English.
• Human relations skills to maintain effective working relationships with team.
• Effective customer service skills.
• Intermediate computer literacy including word processing, spreadsheets, databases and presentation software.
• Basic mathematical ability including addition, subtraction, multiplication and division.
• Demonstrated customer service, problem solving and common sense skills.

Responsibilities

• Monitors and teaches employees with disabilities skills to help them succeed in their job.
• Assists employees with arrival and departure to work; transportation; and learning site rules.
• Coaches and trains employees in managing attendance, schedule, performance, and interactions.
• Maintains case files and related paperwork as required by PRIDE.
• Ensures the employee works safely and maintains quality standards.
• Communicates with employees and supervisors to maintain positive working relationships.
• Ensures proper procedures are followed when managing behavioral issues at work.
• Performs other duties and special projects as assigned.

Skills

Experience with disabilities

Communication skills

Customer service

Computer literacy

Mathematical ability

Problem solving

Interpersonal skills

Education

High School Diploma or GED

Job description

Pay Rate

$22.19 per hour

Telecommute Status

Onsite

Announcement

PRIDE Industries is a fast-paced company with a mission: To Create Jobs for People with Disabilities while providing high quality, value-added solutions to our nationwide customers. We are currently recruiting to fill the following position:

AbilityOne

N/A

Job Description

PRIDE Industries

Job: Job Coach Federal Worksites

Job Code: M79 - PR-Job Coach Fed Sites

HR Title Group: Workforce Inclusion

Salary Grade: N16

FLSA Status: Non-Exempt

Approval Date: July 2024

SUPERVISES: There are no direct reports with this position.

POSITION SUMMARY: Under general supervision, the Job Coach provides employment support to employees with disabilities at a military installation. Employees in this job class assist employees in maintaining hygiene, attendance, communication, working with customers, getting along with supervisors, leads and co-workers and performing their job to the best of their ability. This job requires knowledge of working with employees with disabilities and the ability to assist employees during their work day in performing their job tasks to meet the customer/contract needs with accommodations as necessary.

TYPICAL DUTIES

• Monitors and teaches employees with disabilities skills to help them succeed in their job. Supports employees by answering questions and providing direction to them throughout their work shift.
• Assists employees with arrival and departure to work; transportation; and assistance with learning the protocol and rules for the work site.
• Coaches and trains employees in managing their attendance, schedule, performance, interactions, and personal behavior.
• Assists Counselor, Human Resources or their direct supervisor in maintaining case files to include case notes, incident reports, health and safety risk assessments, time cards, employee evaluations, performance summaries, wage evaluations, work assessments and related paperwork on a daily basis as required by PRIDE.
• Ensures the employee is working safely and maintains quality standards.
• Communicates with employees and supervisors to ensure that the employee and all relationships are successfully and positively maintained.
• Ensures correct procedures are followed when handling issues related to the employees behavior at work.
• Performs other duties and special projects as assigned.

* Denotes Essential Job Function

MINIMUM QUALIFICATIONS

• One or more years of experience working with people with disabilities preferred
• Trades knowledge including carpentry, HVAC, plumbing, electrical, locksmith etc. preferred
• Ability to communicate effectively and respond to questions and requests from team, customers and others
• Effective written communication skills using appropriate business English
• Human relations skills to maintain effective working relationships with team
• Effective customer service skills
• Intermediate computer literacy including knowledge of word processing, spreadsheet, database and presentation software
• Basic mathematical ability including addition, subtraction, multiplication, and division
• Demonstrated customer service, problem solving and common sense skills

EDUCATION REQUIREMENTS

High School Diploma or GED

CERTIFICATES OR LICENSES REQUIRED

The following licenses or certificates may be required depending on local, state and/or contract requirements:

Valid Driver's License

PHYSICAL REQUIREMENTS

Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance:

• Maneuvering to and around equipment
• Bending, kneeling, stooping, and reaching
• Transporting to various locations within customer site
• Viewing computer screens
• Utilizing keyboard

WORK ENVIRONMENT

Work is performed at a variety of locations on a military base, many of which are not accessible to people with limited mobility because of uneven terrain, lack of ramps and/or elevators and inaccessible facilities.Employees may be exposed to chemicals, dust, noise from equipment and depending on external weather conditions, wind, rain, heat and cold. Work is performed days, evenings and weekends and requires frequent travel around the base.Employees will work with clients/employees with behavioral challenges.

DISCLAIMER

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.

At PRIDE, we make a difference in the lives of many, one job at a time.

PRIDE Industries is an Equal Opportunity Employer.All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other characteristic protected by law.

Learn more about who we are and what we stand for at www.prideindustries.com.