Job Coach - Community Employment Services

VIA of the Lehigh Valley; South Whitehall Township (PA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical, vision and dental benefits

Paid vacation (15 days first year)

Paid Holidays (9)

403(b) retirement plan

Flexible Spending Account

Education assistance up to $5,000/year

Education incentive: degree/certified

Paid training and mileage

NADSP Career Ladder Program – extra $1

Casual work attire

Employee referral program

Special employee events

Job summary

Via of the Lehigh Valley is hiring a Job Coach to support our Community and Small Group Employment sites in the Lehigh Valley. You will mentor and guide individuals with disabilities in a fast-paced warehouse environment, with paid training provided to ensure readiness.

The position offers an increased pay rate of $17-$18 per hour, based on education level, plus up to $1.75 more per hour after completing all NADSP Career Ladder levels.

Qualifications

• High School Diploma or equivalent is required.
• Ability to work in a variety of settings and adapt to changes.
• Ability to lift up to 50 pounds and travel in the community.
• Valid driver’s license, personal vehicle, and vehicle insurance required.
• Proficiency with Setworks, Paylocity, Microsoft Office, and email.

Responsibilities

• Provide training to maximize an individual’s capacity to self-initiate work and avoid prompt dependency.
• Support individuals by addressing, developing, and facilitating personal care skills related to work opportunities.
• Complete job analyses to develop training plans for supported employees.
• Identify existing natural supports at the job site and develop additional supports.
• Provide instruction on warehouse techniques and oversee quality control.
• Regularly suggest changes to improve work methods for effectiveness and efficiency.
• Give frequent feedback to host employer and supervisor on site progress.
• Model appropriate work habits and use positive approaches to support individuals.

Skills

Flexibility

Travel willingness

Team collaboration

Education

High School Diploma or equivalent

Tools

Setworks

Paylocity

Microsoft Office

Email

Job description

Description

Join a team that has been recognized as a Top Workplace for FOUR consecutive years - 2023, 2024, 2025, and 2026!

Via is currently hiring a Job Coach to support our Community and Small Group Employment sites in the Lehigh Valley. In this impactful role, you will serve as a mentor, advocate, and guide for individuals with disabilities, helping them succeed in a fast-pace warehouse environment. Your support will empower team members to master essential job tasks, build self-confidence, and achieve greater independence. No experience? No problem — we provide paid training to make sure you feel ready and supported.

Via is now offering an increased pay rate of $17-$18/hour determined by education level.Additionally, earn up to $1.75 more per hour by completing all three levels of the National Alliance of Direct Support Professionals (NADSP) Career Ladder Program.

You will ENJOY the following when working at VIA:

• Full-Time Monday through Friday schedule. Weekends OFF!
• Medical, vision and dental benefits at a minimal cost to the employee.
• 15 days (3 weeks) of paid vacation during your first year, increasing to 18 days after completing 1 year of employment.
• 9 paid Holidays. Including YOUR Birthday Holiday and a Floating Cultural Holiday! Via is committed to maintaining an inclusive workforce and believes that an atmosphere of mutual respect for each other’s differences adds quality to our services. To celebrate a commitment to equity and inclusion, Via offers a floating cultural holiday. Eligible employees may choose a paid day off, that is significant to them.
• 403(b) Retirement Savings Plan with discretionary annual contribution.
• Flexible Spending Account (FSA).
• Education assistance up to $5,000 per year for full-time employees.
• Education incentive: earn MORE when you obtain a degree or certification.
• Paid Training and mileage reimbursement.
• Professional Development Opportunities: NADSP Career Ladder Program – earn an additional $1.75/hour once all three levels have been completed.
• Casual work attire.
• Employee referral-bonus program.
• Special employee events such as raffles, work anniversary celebrations, recognition awards and monthly celebration events.

As a Job Coach you will:

• Provide training that helps to maximize an individual’s capacity to self-initiate work and to avoid becoming prompt dependent.
• Support individuals by addressing, developing, and facilitating personal care skills as it relates to increased work opportunities.
• Complete job analysis as needed to develop and implement effective training plans for supported employees.
• Identify existing natural supports currently at the job site and develop additional supports to assist the individual in maintaining employment.
• Provides instruction on warehouse techniques and oversee quality control.
• Continually assist in identifying and recommending changes in work methods to improve effectiveness and efficiency.
• Give frequent and systematic feedback to host employer and supervisor regarding site progress.
• Model appropriate work habits and use positive approaches to support individuals.

Position Requirements:

• High School Diploma or equivalent is required.
• Ability to work in a variety of settings and function in an ever-changing environment.
• Standing, sitting, lifting, walking is required daily.
• Must have a valid driver’s license, personal vehicle and appropriate vehicle insurance.
• Ability to lift up to 50 pounds is required.
• Traveling in the community is required.
• Flexibility in work hours is required to meet department demands, including availability for evening.
• Use of technology platforms such as Setworks, Paylocity, Microsoft Office, and email is required daily.
• Ability to adapt to changing schedules while maintaining productivity and efficiency.
• Must be flexible and able to adapt to a variety of environments.

We invest in our team through training, career development and educational assistance. Our team enjoys a supportive work environment that encourages the success of the individuals we serve and our employees. This success comes from living our values: People, Growth, Teamwork, Community, Diversity, Shared Ideas and Advocacy. Join our team and grow a fulfilling career with us!

CHANGE LIVES. WORK FOR VIA.

Via of the Lehigh Valley is an Equal Opportunity Employer of Women, Minorities, Protected Veterans and Individuals with Disabilities.