Community Coach - Direct Support Professional

Via of the Lehigh Valley; Bethlehem (Northampton County); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical/vision/dental benefits

Paid vacation time

Paid holidays (including Birthday)

Floating cultural holiday

403(b) retirement plan

FSA

Education assistance up to $5,000/year

NADSP ladder bonus

Paid training and mileage

Employee assistance program

Casual attire

Referral bonus

Employee events

Job summary

Via of the Lehigh Valley, Inc. is seeking a passionate Community Coach to support individuals with disabilities in Bethlehem, PA. The role emphasizes independence, confidence and connection, with a flexible schedule to meet participant needs both in the community and facilities.

Starting pay is $17.00 per hour for a High School Diploma, $17.50 for an Associate’s degree, and $18.00 for a Bachelor’s. Additional NADSP ladder increases earnings by up to $1.75 per hour upon completion of all levels.

Qualifications

• High School Diploma or equivalent required.
• Ability to work in varying settings and adapt to changing environments.
• Willingness to travel in the community.
• Valid driver’s license, personal vehicle, and appropriate auto insurance.

Responsibilities

• Support participants in the community with personalized activities.
• Document participant goals and outcomes daily.
• Develop and follow routines to ensure meaningful days.
• Assist in creating new volunteer sites and opportunities.
• Maintain flexibility to meet supervision needs and priorities.

Skills

Adaptability

Communication

Teamwork

Technology literacy

Education

High School Diploma or equivalent

Tools

Setworks

Paylocity

Microsoft Office

Job description

Description

Join a team that has been recognized as a Top Workplace for FOUR consecutive years - 2023, 2024, 2025, and 2026!

Via is hiring a Community Coach who is passionate about supporting individuals with disabilities in achieving greater independence, confidence, and connection. Success comes in this role from having a genuine interest or passion for working with individuals with disabilities.

The Community Coach position starts at $17.00 per hour for a High School Diploma or equivalent, $17.50 per hour for an Associate’s Degree and $18.00 per hour for a Bachelor’s Degree.

Additionally, earn up to $1.75 more per hour by completing all three levels of the National Alliance of Direct Support Professionals (NADSP) Career Ladder Program—a nationally recognized credentialing path that celebrates your growth and commitment.

You will ENJOY the following when working at VIA:

• Medical, vision and dental benefits at a minimal cost to the employee.
• 15 days (3 weeks) of paid vacation during your first year, increasing to 18 days after completing 1 year of employment.
• 9 paid Holidays. Including YOUR Birthday Holiday! Employees also receive a Floating Cultural Holiday! Via is committed to maintaining an inclusive workforce and believes that an atmosphere of mutual respect for each other’s differences adds quality to our services. Eligible employees may choose a paid day off, that is significant to them. 403(b) Retirement Savings Plan with discretionary annual contribution.
• Flexible Spending Account (FSA).
• Education assistance up to $5,000 per year for full-time employees.
• Education incentive: earn MORE when you obtain a degree or certification.
• Paid Training and mileage reimbursement.
• Professional Development Opportunities: NADSP Career Ladder Program – earn an additional $1.75/hour once all three levels have been completed.
• Employee Assistance Program, which full-time employees are able to access on their first date of hire. The Employee Assistance Program provides additional support such as counseling, employee/family financial services, employee/family legal services, employee/family work-life services, etc.
• Casual work attire.
• Employee referral-bonus program.
• Special employee events such as raffles, work anniversary celebrations, recognition awards and monthly celebration events.

As a Community Coach you will:

• Work a flexible schedule to support participants in the community.
• Implement activities relative to the participants’ goals within the community.
• Participate in the development of participant outcomes and reinforce the content of participants' goals daily.
• Assist in the development of new volunteer sites.
• Develop or follow consistent daily routines with participants, ensuring a meaningful day through various activities.
• Complete participant documentation daily according to ODP regulations.
• Adapt to shifting priorities while maintaining a constructive and solutions-focused outlook.
• Work a flexible schedule to support participants in the community and facility per supervision needs.

Qualifications and Requirements:

• High School Diploma or equivalent is required.
• Ability to work in a variety of settings and function in an ever-changing environment.
• Standing, sitting, lifting, walking is required daily.
• Ability to lift up to 50 pounds is required.
• Must have a valid driver’s license, personal vehicle and appropriate vehicle insurance.
• Traveling in the community is required.
• Flexibility in work hours is required to meet department demands, including availability for evening.
• Use of technology platforms such as Setworks, Paylocity, Microsoft Office, and email is required daily.
• Ability to adapt to changing schedules while maintaining productivity and efficiency.
• Must be flexible and able to adapt to a variety of environments.

We invest in our team through training, career development and educational assistance. Our team enjoys a supportive work environment that encourages the success of the individuals we serve and our employees. This success comes from living our values: People, Growth, Teamwork, Community, Diversity, Shared Ideas and Advocacy. Join our team and grow a fulfilling career with us!

CHANGE LIVES. WORK FOR VIA.

Via of the Lehigh Valley is an Equal Opportunity Employer of Women, Minorities, Protected Veterans, and Individuals with Disabilities.

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