Jira Administrator

Trail Blazer Consulting LLC; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

A consulting company is seeking a Jira Administrator to configure and maintain their Jira environment. The role involves collaborating with stakeholders to optimize projectboards and facilitate multiple projects. Candidates should have experience in Jira configurations and a strong understanding of reporting and communication skills. This position is remote and may lead to significant improvements in Jira efficiency.

Qualifications

• Proven experience as a Jira Administrator or Optimization Consultant.
• Strong understanding of Jira configurations including workflows and permissions.
• Excellent communication and ability to work independently across teams.

Responsibilities

• Configure, administer, and maintain the Jira software environment.
• Collaborate with project stakeholders to design and optimize project boards.
• Support 4–5 concurrent projects in Jira.
• Develop and maintain automated reports and dashboards.

Skills

Jira configurations

Reporting within Jira

Stakeholder management

Process improvement

Job description

Title: Jira Administrator

Location: Remote

Duration: 6 months

Interview: video

Responsibilities

• Configure, administer, and maintain the Jira software environment to align with organizational workflows and best practices.
• Collaborate with project stakeholders to design and optimize project boards, issue types, workflows, and dashboards.
• Support 4–5 concurrent projects by ensuring Jira effectively enables collaboration, tracking, and reporting.
• Partner with testing and development teams to enhance visibility into defects, sprints, and release tracking.
• Develop and maintain automated reports and dashboards that summarize project progress, issues, and performance metrics.
• Set up and manage Jira's bug tracking and resolution processes to ensure timely issue resolution.
• Provide user support and best-practice guidance to maximize adoption and utilization across teams.
• Conduct regular audits to identify opportunities for process improvement and workflow optimization.

Qualifications

• Proven experience as a Jira Administrator or Optimization Consultant, ideally in a multi-project or enterprise environment.
• Strong understanding of Jira configurations including workflows, permissions, and custom fields.
• Hands-on experience with reporting and dashboard creation within Jira.
• Excellent communication and stakeholder management skills.
• Ability to work independently across distributed teams and deliver measurable improvements in Jira efficiency.