Jimmy's Pub - Busser PT

Ojai Valley Inn & Spa; California, Ojai (MO, CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks a dedicated Busser to enhance guest experiences in a vibrant restaurant environment. In this role, you will be responsible for ensuring tables are impeccably set and cleared, while maintaining a friendly demeanor with guests. Your ability to work cohesively with a team and communicate effectively will be essential in creating an enjoyable dining experience. If you thrive in a dynamic atmosphere and are passionate about providing exceptional service, this opportunity is perfect for you. Join a team committed to excellence and hospitality!

Qualifications

• Ability to work productively with other departments.
• Maintain professional appearance and behavior.

Responsibilities

• Clear and reset dining tables efficiently and quietly.
• Engage with guests and anticipate their needs.
• Assist servers and maintain cleanliness in the dining area.

Skills

Positive and outgoing personality

Effective communication skills

Teamwork

Problem-solving skills

Attention to detail

Flexibility in schedule

Education

High school graduate

Job description

905 Country Club Rd, Ojai, CA 93023, USA Req #3579

Thursday, April 10, 2025

The Busser is responsible for providing exemplary service in the Ojai Valley Inn Restaurants. Duties include clearing and resetting dining tables, refreshing drinks, and setting up and breaking down the restaurant. The Busser plays an essential role in enhancing the guest experience and exceeding high guest expectations. Remaining aware of the restaurant environment, engaging with guests, anticipating their needs, and taking initiative to improve their stay will be focus areas for the Busser.

STANDARD SPECIFICATIONS:

Requirements represent the minimum levels of knowledge, skills, and abilities. To perform this job successfully, the incumbent must possess the ability to perform each duty proficiently. Some requirements may exclude individuals who pose a threat or risk to health and safety.

Skills and Qualifications:

• Possess a positive, outgoing, and friendly personality.
• Follow the OVI standards of Presentation, Body Language, and Verbiage.
• Work cohesively with other employees as part of a team.
• High school graduate.
• Proficiency in reading, writing, and speaking English.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Effective communication skills in English with guests, visitors, and staff.
• Ability to work productively with other departments.
• Handle obstacles professionally and communicate issues with suggested solutions.
• Maintain professional appearance, behavior, and integrity.
• Prioritize and organize work tasks.
• Follow directions accurately.
• Adhere to safety and security procedures, including emergency reporting.
• Think clearly, analyze, and resolve problems with good judgment.
• Focus on details and remain calm in difficult situations.
• Work evenings and weekends as required.
• Knowledge of OVI’s philosophy, policies, and procedures.
• Provide clear and pleasant telephone communication.
• Maintain discretion and confidentiality of guest and company information.

ESSENTIAL JOB FUNCTIONS:

• Demonstrate knowledge of The Ojai Valley Inn’s culture, practices, and philosophy.
• Maintain a friendly and unobtrusive manner with all guests.
• Attend all required meetings.
• Apply HR policies consistently and adhere to laws.
• Promote teamwork and a harmonious work environment.
• Handle guest complaints and concerns professionally.
• Recognize and address intoxicated, disruptive, or undesirable guests.
• Report employee or guest accidents properly.
• Respond appropriately to emergencies or safety situations.
• Perform tasks assigned by management.
• Monitor appearance and professionalism to meet OVI standards.
• Follow payroll and uniform procedures.
• Offer guests an enjoyable dining experience, demonstrating knowledge of the dining room and service standards.
• Always have necessary tools on hand during shifts.
• Pour water from the right, inform guests of wait times, and clear from the right.
• Remove used silverware, crumb settings between courses, and clear tables efficiently and quietly.
• Inform the host when a table is re-set.
• Ensure guest satisfaction and report issues to management.
• Check schedules and adapt to changes.
• Maintain high standards of appearance, quality of work, and attitude.
• Arrive on time and report unsafe conditions.
• Respect guest confidentiality.
• Set up function rooms as per contracts.
• Anticipate guest needs and assist promptly.
• Break down displays and assist servers as needed.
• Maintain cleanliness and orderliness in storage and linen areas.
• Assist guests and perform other related duties as assigned.

SECONDARY FUNCTIONS:

This description does not limit duties to those listed; employees may be assigned other tasks by their supervisor.

The pay rate for this position is $16.50/hr plus gratuities.

• 905 Country Club Rd, Ojai, CA 93023, USA