JI, Assistant Supervisor., RIde Operations (Water Country USA)

SeaWorld Parks & Entertainment; Williamsburg (VA); On-site; USD 74,000 - 105,000; Part time

Job summary

SeaWorld Parks & Entertainment is seeking an Assistant Supervisor for Ride Operations at Water Country USA. This seasonal, part-time role requires effective leadership to ensure safety and quality experiences for guests. Responsibilities include managing ride operations, team member performance, and maintaining compliance with regulations. Successful candidates will possess strong communication skills and a passion for guest service.

Benefits

FREE park admission

Discounts on park admission tickets and passes for family and friends

Park discounts on food, merchandise, etc.

Scholarship opportunities

Exclusive employee events and giveaways

Qualifications

• Leadership experience preferred.
• Ability to complete American Red Cross lifeguarding certification.
• Excellent written and verbal communication skills.

Responsibilities

• Manage daily operation of attractions ensuring safety and service.
• Handle guest and team member concerns positively.
• Conduct training and performance management of team members.

Skills

Leadership

Communication

Problem Solving

Education

High school diploma or equivalent

Job description

JI, Assistant Supervisor., RIde Operations (Water Country USA)

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SEASONAL POSITION

Ready to dive into an exciting, one-of-a-kind opportunity? When it comes to your work, do you want to do more than just get your feet wet? At our water park, you'll play a key role in helping us deliver a memorable and positive experience for our guests. If you're passionate, positive and hard-working, we'd love to have you join our team!

SEASONAL POSITION

Ready to dive into an exciting, one-of-a-kind opportunity? When it comes to your work, do you want to do more than just get your feet wet? At our water park, you'll play a key role in helping us deliver a memorable and positive experience for our guests. If you're passionate, positive and hard-working, we'd love to have you join our team!

What You Get To Do

• Daily operation of all attractions in assigned zone; ensuring safety, service, and cleanliness levels in assigned areas
• Team member performance management in accordance with company guidelines
• Performing work audits on team members to ensure proper training and job readiness
• Handling guest and team member concerns in a positive manner
• Role modeling SEA Cornerstones, grooming standards, and strong work ethic
• Administrative tasks including time card management, compliance, and business reporting
• Ensure a safe environment for all ambassadors, guests, and animals
• Responsible for the development of OJT’s and ambassadors by providing training, feedback and coaching.
• Ensure compliance to all state/federal regulations, park policies, and department procedures
• Create and maintain unit’s team rotation grid
• Maintain the highest level of cleanliness in the park, conduct quality inspections of assigned areas, and follow up on any opportunities to improve
• Respond to guest and ambassador needs
• Report to Supervisors and Managers regarding the status of projects
• Oversee completion of daily opening and closing procedures
• Utilize problem solving skills to ensure positive guest resolutions as needed
• Perform other miscellaneous tasks as required
  
  

What It Takes To Succeed

• High school diploma or equivalent preferred
• Leadership experience preferred
• Valid state driver’s license and be able to obtain a company driver’s license
• At least 18 years old
• Ability to complete provided American Red Cross lifeguarding/shallow water lifeguarding certification
• Ability to be trained and certified at all attractions
• Excellent written and verbal communication skills
• Comfortability speaking in front of large groups of guests and ambassadors
• Ability to remain calm and professional during challenging situations
• Working knowledge of all Microsoft Office applications
• Ability to stand and walk for long periods of time
• Ability to bend and stoop to assist in cleaning the park
• Ability to lift 25 pounds and push/pull 50 pounds
• Ability to able to climb stairs
• Ability to walk in sand
• Ability to assist in ride testing by riding all park rides
• Four full days of open availability
• Availability to work varying shifts or hours based on park hours; i.e. flexibility to work days, nights, weekends, holidays, and until 3:00 a.m. for seasonal events
  
  

The Perks Of The Position

Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways
  
  

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Entertainment Providers

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