Jewelry Store Assistant Manager - Sales & Service Lead

Joseph Jacob Jewelers; Nashua (NH); In loco; USD 45.000 - 60.000; Tempo pieno

Descrizione del lavoro

Joseph Jacob Jewelers in Nashua, NH is seeking a competitive Store Assistant Manager to help customers identify and purchase products they desire. This role includes responsibilities for selling, restocking and merchandising to drive growth and revenue.

The ideal candidate will have strong jewelry sales experience, a proven retail track record, and excellent English communication skills, with the ability to lead a team and deliver exceptional customer service.

Competenze

• 5 years in Jewelry sales experience.
• Proven working experience in retail sales.
• Basic understanding of sales principles and customer service practices.
• Proficiency in English

Mansioni

• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Recommend and display items that match customer needs
• Welcome and greet customers
• Manage point-of-sale processes
• Actively involve in the receiving of new shipments
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all company policies and procedures
• Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance
• Operate point of sale (POS) and take payment or obtain credit authorization
• Provide estimates for jewelry and watch repairs
• Perform business opening and closing procedures as outlined in Policy and Procedures Guide
• Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows
• Complete case counts
• Maintain safety and security of location by following all Loss Prevention and Security policy and procedures
• Maintain flexibility to work any shift, including weekends, holidays and overtime
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Conoscenze

Jewelry sales

Retail sales

Sales principles

English proficiency

Quota achievement

Communication

Customer service

Interpersonal skills

Administrative skills

High school diploma

Formazione

High school diploma

Descrizione del lavoro

Joseph Jacob Jewelers in Nashua, NH is seeking a competitive Store Assistant Manager to help customers identify and purchase products they desire. This role includes responsibilities for selling, restocking and merchandising to drive growth and revenue.

The ideal candidate will have strong jewelry sales experience, a proven retail track record, and excellent English communication skills, with the ability to lead a team and deliver exceptional customer service.