Jewelry Sales Specialist: Clienteling, Growth & Perks

Kroger; Spokane (WA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Tuition reimbursement

Employee discounts

Career growth opportunities

Job summary

Fred Meyer Jewelers is seeking enthusiastic sales professionals at our Spokane location to deliver a welcoming, caring, and memorable jewelry shopping experience. You will engage customers, present merchandise, and support store goals with a teamwork-first attitude.

Responsibilities include meeting personal sales targets, clienteling, handling POS, and participating in events such as Diamond Parties. Previous jewelry or retail sales experience is preferred, with a high school diploma, and the

Qualifications

• Sales, retail and/or jewelry experience.
• Minimum 18 years of age.
• Ability to pass drug test.
• Maintain confidentiality.
• Accuracy/attention to detail.

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service.
• Achieve personal targets that drive sales (e.g., credit applications and protection plan attachment rates).
• Promote Diamond Parties and special events with every customer.
• Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance.
• Foster life-long emotional connections with customers by clienteling.
• Provide product knowledge, features and benefits to all customers when presenting merchandise.
• Advise customers on quality, cuts, and/or value of jewelry and assist in selecting mountings and/or settings for gems.
• Attend required monthly meetings.
• Operate POS and take payment or obtain credit authorization.
• Inspect and clean customers' jewelry.
• Provide estimates for jewelry and watch repairs.
• Perform watch battery replacements and watch band adjustments.
• Follow receiving and processing procedures.
• Display merchandise and promotional materials in accordance with corporate merchandising plans.
• Perform business opening and closing procedures as outlined in Policy and Procedures Guide.
• Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows.
• Maintain safety and security of location by following all Loss Prevention and Security policy and procedures.
• Participate in the inventory process.
• Complete case counts.
• Maintain flexibility to work any shift, including weekends, holidays and overtime.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Sales

Retail experience

Jewelry experience

Education

High school diploma or GED

Job description

Fred Meyer Jewelers is seeking enthusiastic sales professionals at our Spokane location to deliver a welcoming, caring, and memorable jewelry shopping experience. You will engage customers, present merchandise, and support store goals with a teamwork-first attitude.

Responsibilities include meeting personal sales targets, clienteling, handling POS, and participating in events such as Diamond Parties. Previous jewelry or retail sales experience is preferred, with a high school diploma, and the