Jewelry Consultant

Zales Jewelers; Sawgrass (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

Zales Jewelers in Aventura, FL is seeking a Jewelry Consultant to assist customers with product choices that match their style, budget, and occasion. This part-time, on-site role emphasizes friendly service, accurate transactions, and maintaining attractive displays.

You will greet customers, listen to their needs, guide options, and educate them on jewelry care, warranties, and services while working closely with the team to meet sales goals and deliver a welcoming shopping experience.

Qualifications

• Strong communication skills to engage customers and collaborate with team.
• Customer service and customer experience skills to build trust and create a welcoming in-store environment.
• Retail sales skills to recommend products, handle transactions, and contribute to meeting individual and store sales goals.
• Interest or experience in Jewelry Design to discuss styles, materials, and trends with customers.
• Ability to stand for extended periods and work flexible hours, including evenings, weekends, and holidays.
• Attention to detail and basic math skills for handling payments, discounts, and inventory checks accurately.
• Previous experience in retail or sales is preferred but not required; a willingness to learn and participate in training is essential.
• Commitment to providing inclusive, non-discriminatory service to customers and respectful collaboration with colleagues.

Responsibilities

• Greet customers, listen to their needs, and guide them through product options to match style, budget, and occasion.
• Maintain product displays and monitor inventory on the sales floor.
• Process sales and returns accurately at the register.
• Educate customers on jewelry care, warranties, and services, and contribute to a clean, welcoming store environment.
• Work with team to meet sales goals and deliver a positive customer experience.

Skills

Communication

Customer service

Retail sales

Jewelry design

Stand for long hours

Flexible hours

Attention to detail

Basic math

Retail experience

Inclusive service

Job description

Company Description

Zales Jewelers offers jewelry for everyday self-expression, not just special occasions. From earrings to anklets, the brand focuses on pieces that help individuals make a personal statement and showcase their style from head to toe. Zales encourages customers to explore and play with what feels precious to them, finding items that reflect their unique look. Team members help create an inviting environment where customers can discover jewelry that fits their lifestyle and moments, big or small.

Role Description

The Jewelry Consultant role at Zales Jewelers is a part-time, on-site position based in Aventura, FL. In this role, the consultant greets customers, listens to their needs, and guides them through product options to help them select jewelry that matches their style, budget, and occasion. The consultant supports daily retail operations, including maintaining product displays, monitoring inventory on the sales floor, and processing sales and returns accurately at the register. Day-to-day responsibilities also include educating customers on jewelry care, warranties, and services, as well as contributing to a clean, welcoming, and inclusive store environment. The Jewelry Consultant works closely with team members to meet sales goals and deliver a positive customer experience.

Qualifications

• Strong Communication skills to engage customers, explain product details, and collaborate with team members.
• Customer Service and Customer Experience skills to build trust, provide attentive support, and ensure a welcoming in-store environment.
• Retail Sales skills to recommend products, handle transactions, and contribute to meeting individual and store sales goals.
• Interest or experience in Jewelry Design to discuss styles, materials, and trends with customers.
• Ability to stand for extended periods and work flexible hours, including evenings, weekends, and holidays.
• Attention to detail and basic math skills for handling payments, discounts, and inventory checks accurately.
• Previous experience in retail or sales is preferred but not required; a willingness to learn and participate in training is essential.
• Commitment to providing inclusive, non-discriminatory service to customers and respectful collaboration with colleagues.