Jewelry Sales Specialist - Customer Experience Champion

Signet Jewelers; Arcadia (CA); On-site; USD 23,281 - 33,888; Full time

Benefits offered by this job

Base pay plus commission

Medical, dental, vision and prescribed

401(k)

Paid Time Off

Paid holidays

Tuition reimbursement

Training programs

Merchandise discounts

Incentive trips and contests

Job summary

Zales, part of the Signet Jewelers family, is hiring for a jewelry consultant to deliver a superior customer experience in-store. You will engage customers to understand their needs, showcase merchandise and discuss features, benefits, service plans and financing options.

You will also work toward individual and team sales goals in a dynamic retail environment. The role emphasizes strong communication, a customer-focused mindset, and the ability to thrive during peak retail hours such as nights,

Qualifications

• Desire to help customers celebrate special moments
• Strong customer service, sales, retail and/or jewelry experience
• Flexible availability for peak retail hours such as nights, weekends and holidays
• Positive, customer-focused approach in delivering an exceptional customer experience
• Strong communication and relational skills

Responsibilities

• Engage customers in conversation to understand their needs and desires
• Present merchandise and share detailed information regarding features and benefits of products
• Provide information regarding extended service plans and financing options
• Meet individual and team sales goals

Skills

Customer service

Sales experience

Retail experience

Jewelry experience

Communication skills

Relational skills

Job description

Zales, part of the Signet Jewelers family, is hiring for a jewelry consultant to deliver a superior customer experience in-store. You will engage customers to understand their needs, showcase merchandise and discuss features, benefits, service plans and financing options.

You will also work toward individual and team sales goals in a dynamic retail environment. The role emphasizes strong communication, a customer-focused mindset, and the ability to thrive during peak retail hours such as nights,