JD Logistics - Warehouse Supervisor (City of Industry, Fontana, Chino)

JD.com; Chino (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

JD Logistics is seeking a Warehouse Supervisor based in Chino, CA. This role involves overseeing day-to-day operations, ensuring safe and efficient order fulfillment, and leading a team in a fast-paced warehouse environment. The ideal candidate will have several years of experience in similar roles, with a strong focus on safety and efficiency.

Qualifications

• 3+ years of experience in warehouse or distribution environments.
• 1 year in a lead or supervisor role.
• Strong understanding of warehouse processes.

Responsibilities

• Supervise warehouse activities across receiving, put-away, picking, packing, and shipping.
• Ensure timely and accurate order fulfillment while minimizing errors.
• Lead a team of associates and manage daily labor allocation.

Skills

Leadership

Problem Solving

Inventory Management

Tools

WMS

Job description

JD Logistics - Warehouse Supervisor (City of Industry, Fontana, Chino)

City of Industry, Fontana, Chino

Location: City of Industry, Fontana, Chino, California, United States

Job Type: Full-time

About the Role
As a 3PL Warehouse Supervisor at JD Logistics, you will play a key role in overseeing daily operations and leading a team within our NJ distribution center. This hands-on role is ideal for a motivated, detail-oriented operations leader who thrives in a fast-paced, high-volume warehouse environment. You’ll ensure orders are fulfilled accurately and efficiently while maintaining safety and performance standards.

This position may includes overtime, providing a strong earning potential beyond base pay.

Key Responsibilities

Daily Operations & Execution

- Supervise warehouse activities across receiving, put-away, picking, packing, and shipping.

- Ensure timely and accurate order fulfillment while minimizing errors and delays.

- Lead a team of associates; coach, train, and provide feedback to improve performance.

- Manage daily labor allocation and support shift planning to meet workload demands.

Inventory & Quality Control

- Maintain inventory accuracy through cycle counts and process audits.

- Support quality checks and escalate product or order issues as needed.

Process Compliance & Safety

- Ensure team compliance with all SOPs, safety procedures, and company policies.

- Help drive a culture of safety, cleanliness, and accountability in the facility.

Communication & Reporting

- Report shift performance and issues to warehouse manager.

- Collaborate with cross-functional teams and clients as needed to resolve order or process concerns.

Qualifications
- 3+ years of experience in warehouse, distribution, or 3PL environments

- At least 1 year in a lead or supervisor role (team lead, floor lead, or similar)

- Strong understanding of warehouse processes and safety standards

- Ability to work overtime and flexible shifts as needed

- Experience with WMS or inventory systems preferred

- Bilingual in Mandarin a plus but not required

Preferred Traits
- E-commerce or high-volume fulfillment experience

- Comfort in fast-paced, hands-on environments

- Positive leadership style with an eye for efficiency

About JD.com

JD.com is China’s largest online retailer and its biggest overall retailer, as well as the country’s biggest Internet company by revenue. JD.com sets the standard for online shopping through its commitment to quality, authenticity, and its vast product offering covering everything from fresh food and apparel to electronics and cosmetics. Its unrivalled nationwide fulfillment network provides standard same- and next-day delivery covering a population of more than 1 billion - a level of service and speed that is unmatched globally. As a technology-driven company, JD.com builds reliable and scalable platforms that bring value to partners and customers in sectors such as e-commerce, logistics, Internet finance, cloud computing and smart technology.

About JD Logistics

JD Logistics, a business group under JD.com, which leverages the company’s advanced technology and logistics expertise to provide smart supply chain and logistics services to businesses across a wide range of industries. JD.com has one of the largest fulfillment infrastructure of any e-commerce company in the world. JD.com is the only e-commerce platform in the world to provide small-to-medium sized warehousing, oversized warehousing, cross border, cold chain delivery, frozen and chilled warehousing facilities, B2B and crowdsourcing logistics. We believe technology innovation can drive smart logistics. JD built the world’s first fully-automated warehouse in Shanghai, and we are currently developing our own drones delivery and automatic delivery robots. http://www.jdworldwide.com/

JD.com is an Equal Opportunity Employer. We do not discriminate in our employment decisions on the basis of race, sex, sexual orientation, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law.

Apply for this job

*

indicates a required field

First Name *

Last Name *

Email *

Phone *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Do you require visa sponsorship either now or in the future to work in the United States? * Select...

Are you open to working onsite 5 days a week? * Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in JD.com’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Voluntary Self-Identification of Disability

Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

Disability Status Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.