JD Logistics - Warehouse Supervisor (Burlington)

JD.COM; Edgewater Park Township (NJ); On-site; USD 50,000 - 70,000; Full time

Job summary

JD.COM is seeking a detail-oriented Warehouse Supervisor for their Edgewater Park facility. In this full-time role, you will oversee daily inbound and outbound operations, lead a team of warehouse associates, and ensure compliance with company policies and safety protocols. Ideal candidates have strong leadership skills, a solid understanding of warehouse functions, and relevant supervisory experience.

Qualifications

• Minimum 2 years in warehouse or logistics, 1 year in supervisory role.
• Strong understanding of warehouse functions.
• Reliable and thrives in dynamic environments.

Responsibilities

• Supervise daily inbound and outbound warehouse operations.
• Train, coach, and develop warehouse staff.
• Monitor KPIs and address deviations.

Skills

Leadership

Process Improvement

Problem Solving

Education

Associate degree or higher

Tools

Microsoft Office

WMS or ERP systems

Job description

Job Title: Warehouse Supervisor – Inbound/Outbound

Location: Edgewater Park, NJ

Job Type: Full-time

Job Description

We are seeking a detail-oriented and hands-on Warehouse Supervisor to oversee daily inbound and outbound operations at our Edgewater Park facility. This role requires strong leadership, process improvement skills, and a commitment to operational excellence in a fast-paced logistics environment.

Key Responsibilities

• Supervise daily inbound and outbound warehouse operations, ensuring timely, accurate, and efficient processing of shipments.
• Lead and coordinate a team of warehouse associates, including shift planning, task delegation, and performance management.
• Continuously evaluate and improve shipping and receiving workflows to increase speed, accuracy, and organization.
• Train, coach, and develop warehouse staff to meet operational standards and maintain high service quality.
• Monitor KPIs such as order accuracy, shipment timeliness, and inventory movement; address any deviations.
• Ensure strict compliance with company policies, safety protocols, and system (WMS) procedures.
• Act as the main point of contact for coordination with other departments including inventory control, quality assurance, and customer service.
• Communicate operational updates and company policies to team members in a clear and consistent manner.
• Assist the department manager with reporting, audits, and special projects as assigned.
  
  

Qualifications

• Associate degree or higher preferred; equivalent experience accepted.
• Proficient in Microsoft Office; familiarity with WMS or ERP systems strongly preferred.
• Minimum 2 years of warehouse or logistics experience, with at least 1 year in a supervisory or lead capacity.
• Solid understanding of warehouse functions including receiving, putaway, picking, packing, and shipping.
• Strong leadership, decision-making, and problem-solving abilities.
• Reliable, responsible, and able to thrive in a dynamic work environment.