JBCR Administrative Specialist (Hays County)

Hill Country Mental Health and Developmental Disabilities Centers; Texas; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Dental and vision insurance

Employer-paid life insurance

401(a) plan with 8% match

457/403(b) plan

Generous PTO and sick time

Job summary

Hill Country Mental Health and Developmental Disabilities Centers is seeking an JBCR Administrative Specialist in Hays County to support the Jail-Based Competency Restoration program. The role focuses on customer service, communication, and administrative tasks to assist program staff and related programs.

You will manage court orders, case data, reporting, and coordination with program teams, while upholding HIPAA regulations and ensuring timely, accurate documentation.

Qualifications

• High school diploma or GED.
• Two years' experience in duties related to the position.
• Maintain a valid Texas driver's license and auto insurance.
• Complete CPR certification and Prevention and Management of Aggressive Behavior training within 3 months.

Responsibilities

• Maintain flow of information for court orders and communicate with program staff.
• Provide routine office support: phone, emails, scheduling, filing.
• Enter and organize data in program tracking systems daily.
• Compile reports and distribute per procedures.
• Provide administrative support for Program Managers/Directors.

Skills

Customer service

Verbal and written communication

Team collaboration

HIPAA compliance

Calm under pressure

Education

High school diploma/GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Office

Job description

JBCR Administrative Specialist (Hays County)

Help us help others:

The Administrative Assistant is a customer service and solution-oriented position that supports staff within the Jail-Based Competency Restoration program. This position will facilitate communication and administrative and/or clerical tasks to support the JBCR Program staff and other programs assigned.

You will get to:

• Maintain flow of information for court orders using multiple systems and effectively communicate with assigned program personnel as directed by Program Managers/Directors.
• Provide routine office support according to organization/departmental procedures such as answering phone calls, responding to emails, coordinating court orders, distributing orders, updating system details, typing, and filing.
• Assemble, enter, and organize data in program tracking systems daily to maintain accurate information for reporting.
• Compile reports and distribute according to departmental/organizational procedures.
• Provide administrative support for the assigned Program Managers/Directors in accordance with departmental/organizational procedures.
• Provide compiled reports for all assigned programs in a timely manner.
• Work well with others in a collaborative manner. Actively participate as a member of the team.
• Comply with Hill Country and Comal SO policies and procedures, accrediting/regulatory bodies, and contractual requirements.
• Demonstrates ethical conduct, professionalism, and confidentiality in all activities.
• Communicate and work with staff/patients/outside personnel in a manner that demonstrates sensitivity to cultural diversities.
• Adapt to changing work requirements.

You\'ll definitely need:

• High school diploma/GED
• Two years\' experience in duties related to the position.
• Maintain a valid Texas state Driver\'s License and auto insurance.
• To complete and maintain both CPR certification and Prevention and Management of Aggressive Behavior training within the first 3 months of employment.

Preferred -

• Two years\' experience utilizing computer database systems or web portals.
• Two years\' experience with Microsoft Office Suite, specifically Word and Excel.

We\'ll also want you to:

• Employ excellent verbal and written communication skills to engage and report effectively.
• Maintain a well-organized schedule and travel as necessary to ensure completion of duties.
• Maintain accurate and timely collaborative documentation with adherence to HIPAA regulations.
• Sustain a calm demeanor when under pressure to handle sometimes difficult situations.
• Provide exemplary customer service and care to individuals with their best interest at heart.
• Work autonomously to complete assignments within community and HHSC standards with a high level of quality.
• Work cooperatively with others, and be punctual and consistent in your attendance, because your people will rely on you!

We\'re excited to provide:

• PPO dental plans and vision insurance options for healthy teeth and eyes.
• Employer-paid life insurance.
• 401(a) plan, employer matches your contributions dollar for dollar for up to 8% of your salary. You are 100% vested after 3 years of service.
• 457/403(b) plan, employees are immediately eligible to contribute pre-tax earnings.
• Generous paid time off for fun and vacations and paid sick time for when you\'re under the weather.
• Authentic and caring environment where folks care about each other and want to do good in the world.