Japanese Restaurant Captain (m/f)

The Vendom Company; New York (NY); On-site; USD 45,000 - 75,000; Full time

Job summary

An exciting opportunity awaits at a prestigious new dining establishment in New York City, where you will lead the service team in providing exceptional hospitality. As a Captain in the Sushi Bar, you will play a vital role in ensuring that guests enjoy a memorable dining experience, all while working with a passionate team and exquisite culinary offerings. This role promises not only professional growth but also the chance to be part of an exclusive opening that blends elegance with vibrant energy. Join a team dedicated to redefining hospitality and be part of something extraordinary from the very beginning.

Benefits

Generous paid time off

401k retirement savings plan with company match

Work-life and wellness benefit platform

Discount program for retail and activities

Freshly prepared staff meal

Uniform and dry cleaning provided

$1000 refer a friend bonus

Sundays off

Qualifications

• Minimum 2 years in a Japanese/Sushi fine dining restaurant.
• Familiarity with Japanese culture, sake, and language is a plus.

Responsibilities

• Ensure excellent guest experiences and exceed expectations.
• Maintain thorough knowledge of food and beverage menu items.

Skills

Exceptional hospitality

Strong communication skills

Interpersonal skills

Attention to detail

Ability to work under pressure

Education

TIPS Certification

NYC DOH Certification

Job description

Head office : 828-850 Madison Avenue
New York

We're hiring for a Captain to join our Sushi Bar team. Japanese/sushi restaurant captains are responsible for leading service, working with and supporting the dining room team to provide a level of service that exceeds guest expectations, and demonstrating exceptional product knowledge.

Duties & Responsibilities

• Provides excellent guest experience and ensures guest expectations are consistently met and exceeded.
• Understands, promotes, and embodies Maxime’s culture.
• Monitors services and procedures on a daily basis, noting areas of opportunity for improvement and working with the Restaurant Manager to implement. Ability to step in and support the dining room during service.
• Maintains thorough knowledge of food and beverage menu items and ability to assist guests with any dietary concerns or issues, including any dietary preferences and/or food allergies.
• Maintains control of their sections and assigned tables during service.
• Maintains clear communication with the restaurant manager throughout service.
• Complies with all cash handling procedures to ensure bills are correctly prepared, presented and processed. Completes daily cash handling procedures including any tip reporting activities or cash drops as applicable.
• Participates in completing monthly inventory supply counts for the department.
• Communicates with management regarding requisition and maintenance needs for department operating equipment and supplies.
• Ensures and promotes the proper storage and correct usage of dining room supplies and equipment among the team, supporting efforts to mitigate breakage and repairs.

Candidates Can Expect

• Professional work collaboration with experts in the food and hospitality field.
• Opportunity to work with exceptional products and in unique environments.
• To be part of a growing team and regularly engage together in cross-company dialogue and exchange.
• Generous paid time off programs (vacation and personal days).
• 401k retirement savings plan with company match.
• Work-life and wellness benefit platform.
• Discount program offering Retail, Restaurants & Activities discounts.
• Freshly prepared Staff Meal whilst on duty.
• Uniform and dry cleaning provided.
• $1000 refer a friend bonus, Sundays off & more!

Profile

• Minimum 2 years of working in a Japanese/Sushi fine dining restaurant or hotel environment in a similar capacity.
• Familiarity with Japanese culture, sake, and language.
• Have a passion for exceptional hospitality in food and beverage.
• Demonstrates strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Operates at a high level of integrity, accuracy, and attention to detail. TIPS Certification preferred.
• NYC DOH certification preferred.
• Able to work full time, nights, weekends, and holidays, per the needs of the business.
• Willingness to maintain a clean, healthy, and safe working environment.
• Ability to coordinate multiple activities with attention to detail.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Ability to be flexible with job demands and open-minded when being asked to complete tasks.
• Ability to operate and use all equipment necessary to run the restaurant.
• Ability to operate with grace under pressure.
• Ability to move or handle equipment throughout the restaurant generally weighing up to 50 pounds.
• Ability to work varied hours/days as business dictates.
• Ability to stand for up to 8-10 hours a day.

Company description

Welcome to Maxime’s, the latest creation from renowned club owner and entrepreneur Robin Birley, the visionary behind London’s prestigious private members’ clubs, 5 Hertford Street and Oswald’s.

Join the team at Maxime’s, where timeless elegance meets the vibrant energy of New York City.

Set to open in early 2025 on Madison Avenue, New York, Maxime’s will continue the Birley tradition of excellence, offering members and their guests unparalleled experiences in a setting of comfort, discretion, and sophistication.

The Maxime’s Experience:

Maxime’s embodies the essence of a private house, where members are cared for with the utmost professionalism, warmth, and personality. From an exquisite culinary offering to an extraordinary wine selection, every detail is designed to celebrate outstanding hospitality.

• Be part of an exclusive opening that combines the legacy of London’s finest clubs with the dynamic allure of New York City.
• Work in a team that values humility, personality, and passion for creating unforgettable experiences.
• Quality of life: Consistent schedules with a great work-life balance.
• Comprehensive benefits (free on-duty meals, medical, dental, vision, life insurance), wellness perks, retail and activity discounts, and a retirement savings plan.
• Thrive in an environment that celebrates elegance, attention to detail, and world-class service standards.

Your role at Maxime’s:

Whether you’re crafting unforgettable moments in our dining rooms, elevating our wine and food offerings, or supporting operations behind the scenes, your contribution will be integral to our mission of excellence. Step into the world of Maxime’s and join a team dedicated to redefining hospitality in the heart of Manhattan. Be part of something truly extraordinary from the very beginning.