Japanese Bilingual Manager #12970

Actus Consulting Group; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Actus Consulting Group seeks a Manager (System Implementation & Operational Support) to lead a team in delivering SAP-based solutions and ensuring stable, scalable application operations aligned with business objectives.

The role requires strong leadership, 10+ years of SAP experience, and bilingual English/Japanese communication to collaborate with vendors and stakeholders while driving continuous improvement and service excellence.

Qualifications

• Bachelor's degree in Computer Science or related field is required.
• Strong leadership and team-management capability.
• 10+ years of SAP implementation or ERP operations experience.
• Fluent English and Japanese communication skills.

Responsibilities

• Lead team to analyze, create, modify, and maintain SAP applications to meet user needs.
• Oversee end-to-end SAP application operations for stability and continuous improvement.
• Manage projects and vendor interactions; apply SDLC and ITIL concepts.
• Collaborate with stakeholders to align IT with business objectives.

Skills

Bachelor's degree in Computer Science

Strong leadership skills

SAP experience

English proficiency

Japanese proficiency

Education

Bachelor's degree in Computer Science or related field

Tools

SAP

Job description

Manager (System Implementation & Operational Support)

This position is responsible for leading team members to solve software requirements by analyzing, creating, modifying, and maintaining application systems to meet user needs, while overseeing and optimizing end-to-end SAP application operations to ensure system stability, continuous improvement, and alignment with business objectives.

Key Responsibilities

This position is responsible for leading team members to solve software requirements by analyzing, creating, modifying, and maintaining application systems to meet user needs, while overseeing and optimizing end-to-end SAP application operations to ensure system stability, continuous improvement, and alignment with business objectives.

Must have the strong ability to use/utilize the followings.

• Project management experience
• Non-Japanese vendor management experienceUnderstanding of SDLC (Software Development Life Cycle)
• Understanding of ITIL (Information Technology Infrastructure Library)
• Analytical skills with regard to requirements analysis, maintenance and troubleshooting.

Skills & Qualifications

• Bachelor's degree in Computer Science or related fieldStrong leadership skills
• Minimum 10 years of experience with SAP system application implementation, or ERP system applcation operations (experience using SAP or a similar ERP system is preferred)
• Strong English and Japanese communication skills (both written and verbal) to support customers, report to upper management, as well as to effectively work with the teamCollaborates well with team and project members
• Ability to work well with a team as well as individuallyAbility to be a good team player with great communication skills, problem-solving skills, criticalthinking, and negotiation skills

Experience

• Project management experienceNon-Japanese vendor management experience
• Understanding of SDLC (Software Development Life Cycle)
• Analytical skills with regards to requirements analysis, maintenance and troubleshooting.

Certifications

• SAP Certified Application Associate with ERP Certification (Preferred)

In Our Offices

Core business hours are 9 - 5:30 with one hour unpaid lunch in between. Actual working hours may be slightly different, depending business needs. This positions require in-person office attendance 2 days per week.