Janitorial Supervisor and QC

Fountain; Phoenix, Northern (AZ, KY); Hybrid; USD 30,000 - 34,000; Full time

Job summary

Pro-Serv is seeking a Janitorial Supervisor and Quality Control specialist to train cleaners, supervise daily operations, and inspect performance across facilities. You will lead by example, ensure high standards of hygiene, safety, and appearance, and fill in for absentee staff as needed.

You will manage scheduling, coaching, and training, coordinate with managers, and uphold sanitation practices across commercial and hospitality sites, with some travel between accounts.

Qualifications

• Experience in custodial or industrial cleaning with sanitation focus.
• Supervisory experience leading teams in commercial or hospitality settings.
• Knowledge of safety regulations for cleaning products and equipment.
• Strong leadership and communication to train staff and coordinate tasks.
• Ability to work with minimal supervision and manage time effectively.

Responsibilities

• Oversee daily cleaning across sites to meet quality and safety standards.
• Lead, train, and evaluate cleaning staff performance.
• Ensure security and safety of facilities after hours.
• Schedule tasks and coordinate with clients and managers.
• Inspect cleanliness and sanitation to compliance with procedures.

Skills

Safety practices

Custodial cleaning experience

Supervisory experience

Safety regulations knowledge

Leadership skills

Communication skills

Time management

Self-direction

Training & coaching

Floor care knowledge

Job description

Hourly rate: 22.00

Shift: Mon/Fri 5pm-13:0am

Location -Various Locations to oversee in West Valley- Starting Point in Tempe

Job Summary

At Pro-Serv the Janitorial Supervisor and Quality Control specialist is responsible for training general cleaners under the direction of the manager, inspecting their work while also meeting performance requirements. The Janitorial Supervisor fills in for absentee personnel, keeps premises of assigned facility clean and in orderly condition. Your leadership will directly impact the environment's hygiene, safety, and overall appearance, fostering a welcoming and healthy space for clients and staff alike. We are dedicated to empowering our supervisors to excel in team management, customer service, and operational excellence.

Key Responsibilities

• Monitor facility security/safety by ensuring doors are locked after operating hours
• Measure, label, and use chemicals following proper procedures and adhering to safety protocol
• Supervise and coordinate daily cleaning activities across multiple sites, ensuring all tasks meet quality standards and safety protocols.
• Lead, motivate, and manage cleaning staff, providing clear guidance, training, and performance feedback to foster a high-performing team.
• Conduct regular inspections to verify cleanliness, sanitation levels, and adherence to industrial cleaning procedures.
• Implement and monitor sanitation practices aligned with health regulations for commercial cleaning, hospitality environments, or industrial facilities.
• Enforce safety regulations during all cleaning operations to prevent accidents and promote a safe working environment.
• Manage inventory of cleaning supplies and equipment, ensuring proper usage and timely replenishment.
• Vacuum, sweep, mop floors following the Marsden Way TECH cleaning process
• Empty Trash
• High and low dusting
• Clean and service restrooms, breakrooms, and conference and kitchen areas
• Report maintenance issues of facility and/or equipment to supervisor
• Train assigned personnel on cleaning methods, procedures, and equipment
• Provide work direction to personnel under the guidance of, and directed by, the manager
• Perform routine inspections of work performed
• Serve as backup for absent personnel
• Teaching and Coaching others
• Hours vary and typically occur outside of normal business hours with early morning, evening, and overnight work. Some travel between accounts may be required.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Skills and Qualifications

• Knowledge of safety practices
• Proven experience in custodial or industrial cleaning environments with a strong focus on sanitation management.
• Demonstrated supervisory experience leading teams in commercial or hospitality settings.
• Knowledge of safety regulations related to cleaning products, equipment operation, and workplace safety standards.
• Strong leadership skills with the ability to manage staff effectively while maintaining high standards of cleanliness.
• Excellent managerial communication skills for training staff, coordinating tasks, and liaising with clients.
• Able to manage one’s time while leading others
• Ability to work with minimal supervision
• Communicate effectively for training and scheduling
• Ability to complete company train the trainer, SOP review and giving feedback training
• Knowledge of cleaning procedures and practices preferred
• Knowledge of commercial floor care and floor care products preferred

EEO Statement

Pro-Serv is an Equal Opportunity Employer. Pro-Serv does not discriminate against any employee or applicant for employment due to race, age, sex, creed, ancestry, disability, sexual or affectional orientation, marital, or veteran status, color, religion, national origin, status with regard to public assistance or any characteristic protected under federal, state or local law.