Janitorial Supervisor

Pritchard Industries; United States; On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Life insurance

Disability coverage

FSA

Job summary

Pritchard Industries is a leading provider of integrated facility services and the Supervisor – Janitorial Operations will lead daily service execution at assigned sites. You will manage staffing, safety, and reporting to uphold the Pritchard standard.

The role emphasizes training, coaching, and ensuring that timekeeping, inspections, and operational reporting are performed accurately and on time to deliver world-class customer experiences.

Qualifications

• Prior supervisory experience in janitorial or facility services operations.
• Strong working knowledge of cleaning processes, safety standards, and workforce management.
• Experience with timekeeping systems, inspections, and operational reporting preferred.
• Ability to lead frontline teams with clarity, accountability, and consistency.
• Strong organizational skills with attention to detail and follow-through.
• Effective written and verbal communication skills.

Responsibilities

• Supervise and coordinate daily work assignments and schedules for janitorial staff.
• Ensure time and attendance policies are strictly followed; review, validate, and submit daily/weekly timesheets accurately and on time.
• Assist with recruiting, interviewing, hiring, onboarding, and training of new and replacement staff.
• Provide ongoing coaching, performance feedback, and corrective action as needed.
• Ensure adequate staffing coverage for routine operations, periodic work, absences, and special services.
• Train staff on proper cleaning methods, equipment use, chemical handling, and customer expectations.
• Conduct daily site inspections and routine quality audits to ensure service standards are met.
• Monitor employee adherence to safety protocols, PPE usage, and safe work practices.
• Report incidents, near misses, injuries, and building deficiencies promptly per established procedures.
• Maintain accurate inventory of supplies, materials, and equipment at assigned locations.
• Track inventory levels, anticipate needs, and submit orders in accordance with approved processes.
• Prepare and submit a weekly roll-up report summarizing safety performance, staffing trends, inspection scores, materials status, and open issues.

Skills

Supervisory experience

Cleaning operations knowledge

Workforce management

Safety compliance

Reporting & communication

Tools

Timekeeping systems

Inspections

Job description

- Pritchard Industries is a leading provider of integrated facility services, delivering consistent, high-quality outcomes through disciplined execution and outstanding people. The Supervisor – Janitorial Operations is a frontline leadership role responsible for daily service execution, workforce management, safety compliance, reporting discipline, and customer experience at assigned sites.

This role is critical to ensuring that Pritchards Operating Playbook is executed daily, that teams are properly staffed and trained, that time and attendance policies are followed, and that leadership has accurate, timely operational visibility through daily reporting and weekly roll-ups.

The Supervisor sets the tone for professionalism, accountability, and service excellence—representing the Pritchard standard to both employees and customers.

Key Responsibilities

Workforce Supervision & Staffing

Supervise and coordinate daily work assignments and schedules for janitorial staff.

Ensure time and attendance policies are strictly followed; review, validate, and submit daily/weekly timesheets accurately and on time.

Assist with recruiting, interviewing, hiring, onboarding, and training of new and replacement staff.

Provide ongoing coaching, performance feedback, and corrective action as needed.

Ensure adequate staffing coverage for routine operations, periodic work, absences, and special services.

Training & Playbook Compliance

Train staff on proper cleaning methods, equipment use, chemical handling, and customer expectations.

• Workplace safety and OSHA standards
• PPE usage and chemical safety (SDS compliance)
• Quality standards and inspection readiness

Reinforce standard work and elevate deviations immediately.

Safety & Quality Assurance

Conduct daily site inspections and routine quality audits to ensure service standards are met.

Perform and document safety inspections, ensuring hazards are identified, corrected, and reported.

Monitor employee adherence to safety protocols, PPE usage, and safe work practices.

Report incidents, near misses, injuries, and building deficiencies promptly per established procedures.

Inventory, Materials & Equipment Management

Maintain accurate inventory of supplies, materials, and equipment at assigned locations.

Track inventory levels, anticipate needs, and submit orders in accordance with approved processes.

Identify and elevate ordering issues, shortages, or delays that may impact service delivery.

Ensure equipment is properly maintained, stored, and used safely.

Reporting & Communication Cadence

Complete daily operational reporting, including but not limited to:

• Safety incidents or concerns
• Staffing status and coverage gaps
• Inspection results and quality issues
• Inventory levels and ordering challenges
• Customer feedback or service issues

Prepare and submit a weekly roll-up report summarizing:

• Safety performance
• Staffing and attendance trends
• Inspection scores and quality outcomes
• Materials and inventory status
• Open issues, risks, and corrective actions

Customer Experience & Professional Standards

Ensure the customer experience is world-class and consistently reflective of the Pritchard brand.

Respond promptly and professionally to customer requests, concerns, and special service needs.

Conduct periodic walk-throughs with customers when appropriate and communicate outcomes to management.

Maintain a professional presence and reinforce high standards of conduct, appearance, and service.

Qualifications & Experience

Prior supervisory experience in janitorial or facility services operations required.

Strong working knowledge of cleaning processes, safety standards, and workforce management.

Experience with timekeeping systems, inspections, and operational reporting preferred.

Ability to lead frontline teams with clarity, accountability, and consistency.

Strong organizational skills with attention to detail and follow-through.

Effective written and verbal communication skills.

Physical & Work Requirements

Ability to walk job sites, perform inspections, and lift/move supplies as required.

Flexibility to work varied shifts, including nights, weekends, or holidays as needed.

Benefits

• Competitive salary (commensurate with experience)
• Paid holidays and vacation time
• Health benefits package
• Ancillary benefits including life insurance, long-term disability, FSA and dependent care
• 401(k) with company participation
• Opportunities for career growth and advancement

Pritchard Industries participates in E-Verify.