Janitorial Supervisor

Pritchard Industries, Inc.; Shelton, Northern (CT, KY); Hybrid; USD 41,000 - 58,000; Full time

Benefits offered by this job

Health benefits package

Paid holidays

Vacation time

401(k) plan

Life insurance

Long-term disability

FSA

Dependent care

Job summary

Pritchard Industries, Inc. seeks a skilled supervisor to lead daily janitorial operations at client sites. You will oversee staffing, assign shifts, and enforce timekeeping and attendance policies while coaching staff and ensuring service quality.

You will assist with recruiting, onboarding, and training, while maintaining compliance with safety standards, playbooks, and PPE requirements. Experience in workforce management, inspections, and reporting is essential for success.

Qualifications

• Prior supervisory experience in janitorial or facility services operations.

Responsibilities

• Supervise and coordinate daily work assignments and schedules for janitorial staff.
• Ensure time and attendance policies followed; review, validate, and submit timesheets.
• Assist with recruiting, interviewing, hiring, onboarding, and training of new and replacement staff.
• Provide ongoing coaching, performance feedback, and corrective action as needed.
• Ensure adequate staffing coverage for routine operations.
• Train staff on cleaning methods, equipment use, and chemical handling.
• Ensure compliance with Pritchard Operating Playbook (OSHA, PPE, SDS).
• Conduct daily site inspections and routine quality audits.
• Monitor safety protocols and report incidents promptly.
• Maintain inventory of supplies and equipment; track levels and orders.
• Prepare and submit weekly roll-up reports summarizing safety, staffing, and quality.

Skills

Supervisory experience

Cleaning processes knowledge

Safety standards

Workforce management

Timekeeping systems

Inspections

Operational reporting

Team leadership

Organizational skills

Written and verbal communication

Job description

Key Responsibilities

Workforce Supervision & Staffing

• Supervise and coordinate daily work assignments and schedules for janitorial staff.
• Ensure time and attendance policies strictly followed; review, validate, and submit daily/weekly timesheets accurately and on time.
• Assist with recruiting, interviewing, hiring, onboarding, and training of new and replacement staff.
• Provide ongoing coaching, performance feedback, and corrective action as needed.
• Ensure adequate staffing coverage for routine operations, periodic work, absences, and special services.

Training & Playbook Compliance

• Train staff on proper cleaning methods, equipment use, chemical handling, and customer expectations.
• Ensure full compliance with the Pritchard Operating Playbook, with specific emphasis on: Workplace safety and OSHA standards
• PPE usage and chemical safety (SDS compliance)
• Quality standards and inspection readiness
• Reinforce standard work and elevate deviations immediately.

Safety & Quality Assurance

• Conduct daily site inspections and routine quality audits to ensure service standards are met.
• Perform and document safety inspections, ensuring hazards are identified, corrected, and reported.
• Monitor employee adherence to safety protocols, PPE usage, and safe work practices.
• Report incidents, near misses, injuries, and building deficiencies promptly per established procedures.

Inventory, Materials & Equipment Management

• Maintain accurate inventory of supplies, materials, and equipment at assigned locations.
• Track inventory levels, anticipate needs, and submit orders in accordance with approved processes.
• Identify and elevate ordering issues, shortages, or delays that may impact service delivery.
• Ensure equipment is properly maintained, stored, and used safely.
• Complete daily operational reporting, including but not limited to:
• Safety incidents or concerns
• Staffing status and coverage gaps
• Inspection results and quality issues
• Inventory levels and ordering challenges
• Customer feedback or service issues
• Prepare and submit a weekly roll-up report summarizing:
• Safety performance
• Staffing and attendance trends
• Inspection scores and quality outcomes
• Materials and inventory status
• Open issues, risks, and corrective actions

Customer Experience & Professional Standards

• Ensure the customer experience is world-class and consistently reflective of the Pritchard brand.
• Respond promptly and professionally to customer requests, concerns, and special service needs.
• Conduct periodic walk-throughs with customers when appropriate and communicate outcomes to management.
• Maintain a professional presence and reinforce high standards of conduct, appearance, and service.

Qualifications & Experience

• Prior supervisory experience in janitorial or facility services operations required.
• Strong working knowledge of cleaning processes, safety standards, and workforce management.
• Experience with timekeeping systems, inspections, and operational reporting preferred.
• Ability to lead frontline teams with clarity, accountability, and consistency.
• Strong organizational skills with attention to detail and follow-through.
• Effective written and verbal communication skills.

Physical & Work Requirements

• Ability to walk job sites, perform inspections, and lift/move supplies as required.
• Flexibility to work varied shifts, including nights, weekends, or holidays as needed.
• Competitive salary $36.08/hr
• Paid holidays and vacation time
• Health benefits package
• Ancillary benefits including life insurance, long-term disability, FSA, and dependent care
• 401(k) with company participation
• Opportunities for career growth and advancement

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Pritchard Industries participates in E-Verify.