Janitorial Supervisor

Hillcroft Services Inc; Muncie (IN); On-site; USD 38,000 - 52,000; Full time

Job summary

Hillcroft Services is seeking a hands-on Janitorial Supervisor to lead custodians and custodial assistants while maintaining clean, safe facilities. The role blends daily cleaning duties with training, scheduling, quality oversight, supply coordination, and performance management.

The ideal candidate will have at least two years of custodial experience, proven supervisory abilities, and a commitment to safety and excellent service.

Qualifications

• Two years of direct custodial experience preferred.
• Leadership or supervisory experience.
• Ability to read Safety Data Sheets (SDS) and follow safety precautions.
• Strong communication and dependable follow-through.

Responsibilities

• Supervise custodians and provide coaching and feedback.
• Plan work schedules and ensure shift coverage.
• Coordinate supplies and equipment for sites.
• Train staff in cleaning techniques and SDS safety.
• Perform routine and deep-cleaning tasks.
• Maintain positive relations with staff, clients, and the public.
• Support seasonal tasks and high-need cleaning.
• Work independently or with teams to meet standards.
• Perform other duties as assigned.

Skills

Leadership

Training & mentoring

Safety compliance

Communication

Problem solving

Job description

Hillcroft Services is seeking a hands-on Janitorial Supervisor to lead custodians and custodial assistants while helping maintain clean, safe, and welcoming facilities. This role combines daily custodial work with employee training, scheduling, quality oversight, supply coordination, and performance management.

Our work is guided by three core values: Devoted, Supportive, and Positive. The ideal candidate is dependable, safety-minded, organized, and comfortable leading by example.

What You’ll Do:

• Supervise, engage, coach, and provide feedback to custodians and custodial assistants.
• Plan work, develop schedules, assign duties, and ensure coverage for all shifts and scheduled time off. Typical schedule will be Monday through Friday 12:00 PM to 8:00 PM although this schedule will change as needed to ensure coverage.
• Coordinate supplies and equipment needed at all Hillcroft and contracted cleaning locations.
• Train employees in cleaning techniques, chemical use, SDS information, and applicable hazardous-material safety standards.
• Maintain positive working relationships with contract staff, agency employees, clients, and the public.
• Perform and oversee routine and deep-cleaning duties, including sweeping, vacuuming, mopping, scrubbing, waxing, polishing, disinfecting, laundry, and stain removal.
• Support seasonal and incidental tasks such as sweeping walks, raking leaves, mowing grass, and removing snow.
• Work independently or alongside teams and supervise clients performing cleaning duties when required.
• Assist with enhanced facility cleaning during cold, flu, pandemic, or other high-need periods.
• Perform other duties and special projects as assigned.

What We’re Looking For

• At least two years of direct custodial experience preferred.
• Leadership or supervisory experience and the ability to train, motivate, and hold employees accountable.
• Ability to work independently, set priorities, solve problems, and improve processes.
• Ability to read and understand Safety Data Sheets and follow required safety precautions.
• Professional communication, dependable follow-through, and a positive, role‑model approach.

Physical and Work Requirements

• Ability to lift at least 50 pounds, occasionally lift heavier items, and stand for extended periods.
• Ability to climb ladders and regularly push, pull, bend, stoop, crawl, walk, reach, and kneel as the work environment requires.
• Ability to operate industrial cleaning equipment and move furniture, cabinets, boxes, crates, and equipment to access cleaning areas.
• Ability to travel between Hillcroft facilities and local contract sites using a personal vehicle.
• Dependable transportation, a valid Indiana driver’s license, an insurable driving record, and proof of state‑required liability insurance.

Why Hillcroft?

Hillcroft Services has supported people with disabilities in East Central Indiana since 1953. Our employees help create opportunities for greater independence through high-quality home, community, employment, and therapy services. Join a workplace rooted in community, meaningful service, and a commitment to excellence.

Hillcroft Services, Inc. is an Equal Opportunity Employer. Qualified applicants are considered without regard to any characteristic protected by applicable federal, state, or local law.