Janitorial Supervisor

Allied Universal; Lakeland (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Allied Universal is hiring a Janitorial Supervisor to direct janitorial staff, ensure quality per contract, and liaise with customer representatives. The role requires leadership experience and strong communication.

The position involves scheduling, payroll duties, safety training, and potential hands-on cleaning as needed. Join a team focused on reliable, professional facility services.

Qualifications

• Two or more years of janitorial work experience, preferably in a leadership role.
• Experience with Allied Universal Janitorial Services, Millard Group, or other Allied Universal business is a plus.
• Ability to troubleshoot and manage stressful situations.
• Strong written and verbal communication; ability to coach and mentor staff.
• Flexible schedule; self-initiative; organizational and decision-making skills.
• Active listening and conflict mediation skills.

Responsibilities

• Delegate workload of janitorial staff members.
• Perform quality assurance checks per contract.
• Answer calls from security or mall management for emergencies.
• Oversee closet cleaning and stocking.
• Set up tables, chairs, stages, retail units as required.
• Inform maintenance of deficiencies.
• Conduct safety training and mentor staff.
• Payroll duties as needed.
• Provide productivity feedback to leadership staff.
• Participate in selection and placement of janitorial team members.
• Provide guidance for improvement; may assist with duties.

Skills

Janitorial supervision

Leadership

Communication

Education

High school diploma or equivalent

Job description

Company Overview

Join Allied Universal® Facility Management and Janitorial Services! We’re committed to delivering exceptional cleaning, landscaping, and restoration services for commercial facilities. Be part of a welcoming and collaborative team where innovation meets excellence. We offer steady, reliable work in janitorial management, full-time and part-time janitorial roles, maintenance, landscaping, and metal restoration. If you want to make a meaningful impact and build a lasting career, we have opportunities for you. Join us and grow with a leader in the industry!

Allied Universal® Janitorial Services, an Allied Universal® Company, is hiring a Janitorial Supervisor (Millard). The Janitorial Supervisor will direct and delegate the workload of janitorial staff and oversee quality of work performed. This role will liaise with customer representatives and ensure the highest level of service is provided to agreed specifications.

RESPONSIBILITIES

• Delegate workload of janitorial staff members
• Perform quality assurance checks to ensure work is completed in accordance with our customer contract
• Answer calls from security or mall management for emergency cleaning
• Ensure janitor closets are cleaned and stocked
• Oversee table, chair, stage, retail merchandising unit set-ups as required
• Inform maintenance department and supervisor of any maintenance deficiencies
• Conduct safety training; coach and mentor janitorial team members
• Perform payroll duties, as needed
• Make productivity recommendations to leadership staff
• Participate in selection and placement of janitorial team members
• Provide team feedback and provide guidance for improvement
• On occasion, may be required to perform janitorial duties to supplement staff

QUALIFICATIONS

• Must possess one or more of the following:
  • Minimum of two (2) years of janitorial work experience, preferably in a leadership role
  • Minimum of six (6) months of janitorial work experience employed by Allied Universal Janitorial Services, Millard Group, or other Allied Universal business
• Ability to troubleshoot, manage stressful situations
• Mediate conflict with tact, diplomacy; coaching, mentoring
• Write informatively, clearly, and accurately
• Able to work a flexible schedule
• Excellent oral and written communication skills
• Ability to self-initiate work; proactive
• Strong organizational and decision-making skills
• Active listening
• Assess and evaluate situations effectively
• Identify critical issues quickly and accurately

PREFERRED QUALIFICATIONS

• Prior supervisory experience in the janitorial or housekeeping industry
• High school diploma or equivalent

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com