Janitorial Regional Manager

Allegiance Industries, Inc.; Antioch (TN); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Company vehicle

Job summary

Allegiance Industries is seeking an experienced Regional Janitorial Manager to lead multi-site operations across a designated territory. You will oversee day-to-day janitorial service delivery, manage site-level teams, and serve as the primary liaison for clients across locations.

This role requires strong leadership, hands-on problem solving, and a commitment to service excellence with regular travel to client sites in TN and KY.

Qualifications

• High school diploma or equivalent; post-secondary education preferred.
• 5–7 years of janitorial/facilities management experience, preferably across multiple sites or large territory.
• Experience managing hourly employees, site supervisors, and large-scale operations.
• Strong leadership and hands-on, solutions-driven approach.
• Excellent communication and customer service orientation.
• Ability to manage competing priorities in a fast-paced environment.
• Proficient in Excel, Word, and basic scheduling/reporting software.
• Valid driver's license; company vehicle provided; frequent travel.
• Pass background check and drug screen.
• Availability to respond to site needs after hours as needed.

Responsibilities

• Lead janitorial operations across multiple client sites within the region.
• Conduct regular site visits to ensure service standards, cleanliness, and safety protocols.
• Manage schedules, inventories, and equipment needs to maintain site performance.
• Track and manage labor costs, supply usage, and budget adherence per location.
• Act as the primary point of contact for client stakeholders across the territory.
• Maintain open communication and regular check-ins with clients to ensure contract satisfaction.
• Respond to service requests, complaints, or escalations promptly and professionally.
• Identify and propose value-added services such as periodic floor care.
• Recruit, hire, and train site supervisors and frontline staff.
• Provide guidance, mentorship, and accountability to site managers.
• Conduct regular team check-ins and performance evaluations.
• Foster a culture of teamwork, professionalism, safety, and service excellence.
• Prepare payroll, timesheets, and scheduling reports accurately and on time.
• Ensure compliance with company policies, site-specific safety regulations, and local labor laws.
• Document incidents, injuries, or site issues per procedures.
• Oversee adherence to client protocols and support internal audits as required.

Skills

Leadership

Team management

Budget management

Client relationship

Communication skills

Problem solving

Scheduling

Education

High school diploma

Post-secondary education preferred

Tools

Microsoft Excel

Microsoft Word

Scheduling software

Job description

Job Title: Regional Janitorial Manager

Location: Based out of TN or KY (Travel Required)

Schedule: Full-Time | Flexible Hours Based on Site Needs

Compensation: $75K base salary + quarterly performance bonuses + vehicle

Overview:

Allegiance Industries is seeking an experienced and proactive Regional Janitorial Manager to lead multi-site operations across a designated territory. This individual will oversee day-to-day janitorial service delivery, manage site-level teams, and serve as the primary liaison for clients across locations. The ideal candidate brings strong leadership, operational know-how, and a hands‑on approach to driving service excellence and customer satisfaction.

Key Responsibilities

• Lead janitorial operations across multiple client sites within the assigned region.
• Conduct regular site visits and inspections to ensure service standards, cleanliness, and safety protocols are consistently met.
• Manage work schedules, oversee supply inventories, and coordinate equipment needs to maintain optimal site performance.
• Track and manage labor costs, supply usage, and overall budget adherence for each location.
• Act as the primary point of contact for client stakeholders across the territory.
• Maintain open communication and regularly scheduled check‑ins with clients to ensure contract satisfaction and identify improvement opportunities.
• Respond to service requests, complaints, or escalations with a sense of urgency and professionalism.
• Identify and propose value‑added services, such as periodic floor care or specialty cleaning.
• Recruit, hire, and train site supervisors and frontline janitorial staff.
• Provide guidance, mentorship, and accountability to site‑level managers to ensure consistent performance and compliance.
• Conduct regular team check‑ins, performance evaluations, and corrective action processes as needed.
• Foster a culture of teamwork, professionalism, safety, and service excellence.
• Prepare and submit payroll, timesheets, and scheduling reports accurately and on time.
• Ensure compliance with company policies, site‑specific safety regulations, and local labor laws.
• Document and report incidents, injuries, or site issues in accordance with company procedures.
• Oversee adherence to site‑specific client protocols and support internal audits or inspections as required.

Qualifications

• High school diploma or equivalent required; post‑secondary education preferred.
• Minimum of 5-7 years of experience in janitorial or facilities services management, preferably overseeing multiple sites or a large territory.
• Proven experience managing hourly employees, site supervisors, and large‑scale service operations.
• Strong leadership and team‑building skills with a hands‑on, solutions‑driven approach.
• Excellent communication skills and customer service orientation.
• Ability to manage competing priorities, deadlines, and site‑specific challenges in a fast‑paced environment.
• Proficient in Microsoft Excel, Word, and basic scheduling/reporting software.
• Ability to analyze budget metrics, labor trends, and operational data to make informed decisions.
• Valid driver's license and company vehicle is provided transportation (frequent travel required).
• Must be able to pass a background check and drug screen.
• Availability to respond to site needs after regular business hours as needed.

Founded in 1988 and headquartered in Columbia, South Carolina, Allegiance Industries is a founder‑led, debt‑free facilities services company operating across 26 states with approximately 2,300 team members. We deliver services through four integrated lines of business — Janitorial, Security, Electrical, and Facility Management — self‑performing our work with our own trained crews rather than brokering it out.