Janitorial Post-Event Manager

International Facility Management Association; Phoenix (AZ); On-site; USD 75,000; Full time

Job summary

A leading company in facility management is seeking an Assistant Janitorial Project Manager in Phoenix, AZ. This role involves overseeing janitorial operations, managing client relations, and ensuring high-quality service delivery in a fast-paced environment. The ideal candidate will have strong leadership and problem-solving skills, with experience in janitorial supervision and a commitment to safety and compliance.

Benefits

Comprehensive benefits package

Incentive or bonus program

Qualifications

• 1-2 years of janitorial supervisory experience.
• Knowledge of OSHA safety procedures.

Responsibilities

• Oversee overnight cleaning operations for events.
• Develop and execute janitorial work plans.

Skills

Leadership

Problem-Solving

Customer Service

Bilingual

Tools

Microsoft Office

Commercial Janitorial Equipment

Job description

Compensation: $75,000.00 annual salary (US Dollars)
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.

Benefits: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management

Shift: 60% overnight shift 11PM - 8AM 40%, Swing shift

Position Summary:

The Assistant Janitorial Project Manager supports ABM Industries' janitorial operations at Footprint Center in Phoenix, AZ, ensuring top-tier post-event cleaning and facility maintenance. This role oversees overnight cleaning crews, coordinates staffing, and manages client relations to uphold cleanliness and operational standards in one of Phoenix's premier event venues.

Working closely with the Project Manager, this position is responsible for developing efficient work plans, resolving client concerns, and enhancing service delivery in a high-volume, fast-paced sports and entertainment environment. Strong leadership, problem-solving, and customer service skills are essential.

Key Responsibilities:

Janitorial Operations & Client Relations

• Develop and execute janitorial work plans to meet event schedules and contract expectations
• Oversee post-event cleaning operations to ensure timely, high-quality outcomes
• Serve as a client liaison for post-event cleaning, responding to service requests, complaints, and feedback
• Maintain continuous contact with client to ensure satisfaction and promote retention
• Recommend additional janitorial services (TAG work) and assist with cost-effective solutions
• Track and report incidents (e.g., injuries, property damage) in a timely manner
• Provide regular updates to the Project Manager regarding progress and potential issues

Staffing & Employee Relations

• Supervise janitorial crews and frontline personnel to meet performance expectations
• Assist with hiring, training, scheduling, and evaluating staff
• Promote safety and compliance with OSHA standards and ABM policies
• Support training initiatives for cleaning equipment, safety procedures, and client-specific protocols
• Collaborate with union representatives and understand union agreements when applicable
• Enforce ABM and client policies through coaching, mentoring, and corrective action when needed

Minimum Qualifications

• 1-2 years of janitorial supervisory experience (event venue experience preferred)
• Knowledge of commercial janitorial equipment (e.g., auto scrubbers, extractors, floor machines)
• Understanding of OSHA safety procedures
• Intermediate proficiency with Microsoft Office (Excel, Outlook, Teams)
• Strong organizational, planning, and time management skills
• Flexible to respond to last-minute requests and work extended hours
• Effective verbal and written communication skills
• Bilingual (Spanish/English) preferred
• Valid Driver's License for occasional business travel
• Comfortable working overnight shifts aligned with event schedules

Ideal Traits

• Passion for service and leading frontline teams
• Natural problem-solver who anticipates issues and takes proactive steps
• Experience in union environments
• Familiarity with sports or entertainment venue operations a plus
• Positive, team-oriented leadership approach with a strong attention to detail

#LI-AH1

About Us

ABM (NYSE: ABM) is one of the world's largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM's comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries - from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com.

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.