Janitorial Operations Area Leader — Field & Data-Driven

The Facilities Group; Tampa (FL); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Competitive Pay

Health Insurance

Dental Insurance

Job summary

The Facilities Group seeks a Janitorial Area Manager in Tampa, FL. You will manage our client book and oversee the ISP workforce, ensuring contractual standards and high-quality services.

You will use dashboards and CRM to track performance, communicate with vendors and customers, and drive improvements across a geographically dispersed territory. Travel approximately 75% by vehicle within the area; must have a reliable vehicle, clean license, and be comfortable working in a fully digital

Qualifications

• Must have a High School Diploma or equivalent.
• Minimum 3 years of management and supervisory experience in a related field.
• Experience using data, metrics, or digital reporting tools is strongly preferred.
• Travel: Approximately 75% by vehicle within assigned geographic area (OKC).

Responsibilities

• Manage client book of business and oversee ISP workforce.
• Conduct quality control visits and document findings using digital tools.
• Act as primary liaison between vendors and customers via CRM and digital channels.
• Use dashboards, reports, and performance metrics to drive service quality and client satisfaction.
• Manage scheduling of services and inventory using digital systems.
• Communicate company initiatives and procedures to vendors in a timely manner.

Skills

Strong communication

Time management

Negotiation

Interpersonal skills

Independent work

Education

High School Diploma or equivalent

3+ years management experience

Tools

CRM systems

Microsoft Office Suite

Proprietary systems

Mobile tools

Workforce management platforms

Job description

The Facilities Group seeks a Janitorial Area Manager in Tampa, FL. You will manage our client book and oversee the ISP workforce, ensuring contractual standards and high-quality services.

You will use dashboards and CRM to track performance, communicate with vendors and customers, and drive improvements across a geographically dispersed territory. Travel approximately 75% by vehicle within the area; must have a reliable vehicle, clean license, and be comfortable working in a fully digital