Janitorial Area Manager - Tampa | Data-Driven Ops Lead

The Facilities Group National; Tampa (FL); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Competitive Pay

Vacation, Health, and Dental Insurance

Job summary

The Facilities Group is seeking an Operations Indirect Full Time Manager in Tampa, FL to lead janitorial services for a geographic area. The role focuses on vendor performance, client relationships, and data-driven decision making to meet contractual standards.

Qualified candidates should have at least 3 years of management experience, strong communication skills, and a willingness to work flexible hours, including weekends as needed.

Qualifications

• High School Diploma or equivalent.
• Minimum 3 years of management and supervisory experience in a related field.
• Travel: approximately 75% by vehicle within assigned geographic area (OKC).
• Experience managing performance through data, metrics, or digital reporting tools is strongly preferred.
• Strong verbal and written communication skills.

Responsibilities

• Conduct quality control visits to ensure customer needs and contractual standards are met, documenting findings using digital tools and mobile applications.
• Act as the primary point of contact and a functional bridge between vendors and customers, utilizing CRM systems and communication platforms to track interactions and follow-ups.
• Communicate company initiatives, procedures, and direction to vendors in a timely manner through digital communication channels.
• Ensure vendors clearly understand customer requirements and expectations, reinforced through dashboards, reports, and performance metrics.
• Manage scheduling and service delivery across a geographically dispersed territory using digital tools.

Skills

Verbal communication

Written communication

Independent work

Leadership

Negotiation

Education

High School Diploma or equivalent

Tools

CRM systems

Proprietary applications

Mobile tools

Workforce management platforms

Job description

The Facilities Group is seeking an Operations Indirect Full Time Manager in Tampa, FL to lead janitorial services for a geographic area. The role focuses on vendor performance, client relationships, and data-driven decision making to meet contractual standards.

Qualified candidates should have at least 3 years of management experience, strong communication skills, and a willingness to work flexible hours, including weekends as needed.