Janitorial Area Supervisor Austin

IICRC; Carol Stream (IL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

401(k) matching

Bonus based on performance

Paid Training

Competitive Pay

Flexible Schedules

Career Path Opportunities

Positive Atmosphere

Mileage Reimbursement

Job summary

ServiceMaster Clean is seeking a Hands-On Working Manager to supervise cleaners, organize shifts, and train team members in Austin, ensuring adherence to ServiceMaster standards. The role emphasizes strong leadership, on-site management and responsive customer service.

Ideal candidates will have extensive experience in custodial work, supervisory roles, and a proven ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Must communicate in English; bilingual is a plus.

Responsibilities

• Train cleaners on ServiceMaster's standards, products, processes and procedures
• Travel to different areas in Austin to conduct on Facility Inspections and fill in during call-offs or vacancies
• Oversees staff performance and ensures all assignments are completed in accordance to set task schedule
• Assign shifts and make necessary adjustment in case of call off or no shows
• Respond to customer complaints and request in a timely and caring manner
• Ensure compliance with safety and OSHA regulations
• Opens and locks facilities, enable and disable security system as required.

Skills

Communication skills

Leadership

Job description

Benefits

• Health insurance
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance

Company and Culture

For more than 60 years, ServiceMaster Clean has taken great pride in exceeding the expectations of our customers. Behind our commitment to excellence are five key attributes that define who we are and what makes us different from any other.

We Are Experts and dominate the industry in scale and scope with an adaptable, extensive network that consistently delivers exceptional results

We Are Committed to our customers and are guided in all we do by their needs.

We Are Complete and seek to provide exceptional service and engage in proactive behavior.

We Are Driven to pursue the highest standards and continuously improve in all aspects of our business.

We Are Steadfast and here for the long haul with consistent service that ensures ongoing customer satisfaction

• Paid Training
• Competitive Pay
• Flexible Schedules
• Career Path Opportunities
• Positive Atmosphere

Job Position Description

Supervisor responsibilities include working with the cleaners, organizing employee shifts, training and motivating team members. This position plays a critical role in ensuring all staff stays on task and complete all assignments to ServiceMaster standards. To be successful in this role, you should have a good understanding of cleaning principles and team management abilities. The person selected in this position will oversee Austin.

Responsibilities

Hands-On Working Manager Position

• Training cleaners on ServiceMaster's standards, products, processes and procedures
• Travel to different areas in Austin to conduct on Facility Inspections and fill in during call-offs or vacancies.
• Clean assigned buildings by sweeping, mopping, scrubbing, or vacuuming them. Gather and empty trash. Service, clean, and supply restrooms. Clean and polish furniture
• Oversees staff performance and ensures all assignments are completed in accordance to set task schedule
• Assist in hiring and staffing assigned Area
• Train cleaners on task schedules specific to individual accounts
• Perform inspections and give constructive performance feedback to staff members
• Assign shifts and make necessary adjustment in case of call off or no shows
• Respond to customer complaints and request in a timely and caring manner
• Ensure compliance with safety and OSHA regulations
• Use proper PPE where required
• Opens and locks facilities, enable and disable security system as required.
• 7 years' experience as a custodian, janitor, housekeeper
• 5 years' supervisor experience
• Will provide on the job training to those with strong work ethic and willingness to learn.
• Experience working for a professional janitorial company, office complex, hotel, hospital or school is a plus.
• The ability to be flexible, work at a fast-paced and in a multi-tasked job is a must.
• Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable and on time
• Has respect and understanding for co-workers and customers
• Must be able to communicate in English. Bilingual is a plus
• Mileage Reimbursement

Physical Demands and Qualifications

• Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching over head, reaching forward. Must be able to lift and and/or carry 25lbs.
• Ability to read cleaning instructions
• Ability to differentiate between cleaning products and uses