Janitorial Area Supervisor (AM)

ServiceMaster by Crane IFS; Atlanta (GA); On-site; USD 55,000 - 70,000; Full time

Job summary

ServiceMaster by Crane IFS is seeking an Area Supervisor to lead janitorial operations across multiple sites, ensuring adherence to standards and client requirements. This role directs staff, manages scheduling, and drives performance improvements while maintaining safety and quality expectations.

You will mentor teams, oversee supply management, and serve as the primary client liaison to enhance satisfaction and operational continuity.

Qualifications

• Supervisory experience in janitorial or facilities management.
• Strong leadership and ability to motivate a team.
• Attention to detail and commitment to high-quality standards.
• Reliable transportation and valid driver’s license.
• Excellent communication and interpersonal skills with clients and staff.
• Experience managing cleaning supplies, equipment, and inventory.
• Knowledge of safety protocols and proper cleaning techniques.
• High school diploma or equivalent; Associate degree or coursework in management is a plus.
• Ability to read and write; bilingual in English and Spanish required.

Responsibilities

• Lead janitorial operations across locations while meeting standards.
• Supervise staff, manage schedules, and evaluate performance.
• Mentor team, reinforce safety, and drive improvements.
• Oversee procurement of supplies and equipment to control costs.
• Serve as primary client liaison and drive client satisfaction.

Skills

Leadership

Team motivation

Communication

Interpersonal skills

Quality standards

Safety compliance

Education

High school diploma or equivalent

Associate degree or coursework in management

Job description

ServiceMaster by Crane IFS is a leading provider of janitorial services, dedicated to delivering exceptional cleaning solutions to our clients. We are currently expanding and looking for a professional to join our Janitorial Services division.

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining our team, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals. We pride ourselves on creating cleaner and healthier environments for our customers, their employees and customers. We offer online and hands-on training, an excellent work/life balance, opportunities for advancement, and a career path that matches your interests and goals.

ServiceMaster by Crane IFS will provide reasonable accommodations to qualified individuals with a disability in order to enable them to perform the essential functions of this job.

Job Skills / Requirements

Position Overview:

The Area Supervisor leads and directs janitorial operations across assigned locations, ensuring compliance with company standards and contractual requirements. This role provides direct staff supervision, oversees scheduling and performance management, and is accountable for service quality and operational results. Serving as the primary escalation point for client concerns, the Area Supervisor partners with the Area Manager to drive team development, client satisfaction, and continuous improvement across multiple sites.

Essential Functions:

The essential functions of this position include, but are not limited to:

• Provide overall leadership and direction for janitorial operations across assigned locations, ensuring compliance with company standards, contractual requirements, and performance expectations.
• Directly supervise staff, oversee scheduling and labor allocation, manage performance evaluations and corrective actions, and ensure workforce accountability.
• Lead ongoing training and workforce development initiatives by mentoring team members, reinforcing safety compliance, advancing technical skills, and driving continuous performance improvement.
• Drive operational excellence through structured quality assurance programs, performance monitoring, trend analysis, and implementation of corrective and preventive measures.
• Oversee supply procurement, equipment management, and cost control to maintain operational efficiency and service continuity.
• Serve as the primary escalation point for client concerns and partner with Regional Account Manager to implement strategic service improvements and strengthen long-term client relationships.

Additional Essential Functions:

• Ability to work independently with minimal supervision.
• Ability to work in a fast-paced environment, remain flexible, and adapt to changing priorities.
• Ability to motivate teams, maintain high-quality service standards, and interact professionally with clients and staff.
• Ability to communicate effectively with clients and coworkers, treating all with courtesy and respect.
• Ability to work cooperatively with others and foster a positive team environment.
• Ability to accept direction and constructive criticism.
• Ability to effectively multitask and manage multiple projects, locations, or operational priorities
• Ability to complete tasks in a timely manner while maintaining attention to detail.
• Ability to maintain consistent attendance and punctuality.

Physical Demands:

• Frequent standing, walking, bending, twisting, kneeling, reaching, and lifting.
• Must be able to work in varying warehouse environments and temperatures, including exposure to noise, heat, cold, and indoor/outdoor conditions.
• Must be able to lift and/or carry up to 25 pounds frequently.

Qualifications:

• Previous experience in a supervisory role within the janitorial or facilities management industry.
• Strong leadership skills with the ability to manage and motivate a team.
• Excellent attention to detail and commitment to maintaining high-quality standards.
• Reliable transportation, valid driver’s license, and good driving record required.
• Strong communication and interpersonal skills, with the ability to interact effectively with clients and staff.
• Experience managing cleaning supplies, equipment, and inventory.
• Knowledge of safety protocols and proper cleaning techniques.
• High school diploma or equivalent; Associate degree or coursework in management is a plus.
• Ability to read and write, bilingual in English and Spanish required.

Additional Information / Benefits

ServiceMaster by Crane IFS is an Equal Opportunity Employer. We are committed to providing an inclusive and welcoming environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability status, protected veteran status, or any other characteristic protected by applicable law.