Janitorial Area Manager

Servicon Systems, Inc.; San Carlos (CA); Híbrido; USD 85.000 - 115.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) matching

Descripción de la vacante

Servicon Systems, Inc. is seeking a Janitorial Area Manager for San Carlos, CA. You will oversee operations across multiple client locations, guiding site leaders and frontline teams while maintaining service quality and safety.

The role emphasizes hands-on leadership, coaching, and client partnership to ensure smooth operations. Ideal candidates have 5+ years in janitorial or related services, bilingual English/Spanish abilities, and strong organizational skills.

Formación

• 5+ years of experience in janitorial, custodial, facilities services, or related service environment.
• Proven success leading teams, setting expectations, coaching employees, and maintaining service quality.
• Ability to manage competing priorities, respond to operational issues across multiple locations.
• Strong client service skills and sound judgment for resolving concerns.
• Bilingual communication in English and Spanish, with ability to communicate expectations and training.

Responsabilidades

• Lead and develop your teams across multiple locations.
• Provide direction and support to service team members, leads, supervisors, and site managers.
• Coach site leaders, set clear expectations, and ensure service quality, safety, and performance.
• Address employee concerns and performance issues with HR support as needed.
• Ensure staff receive training and understand responsibilities to succeed.
• Maintain strong client experiences and ensure services meet client specifications.
• Coordinate with Portfolio Manager to address operational challenges and opportunities for additional services.
• Oversee staffing and payroll-related tasks, including timesheets.

Conocimientos

Team leadership

Client relationships

Communication

Problem solving

Time management

Bilingual English/Spanish

Herramientas

Microsoft Office

Timekeeping systems

Workforce management systems

Descripción del empleo

Servicon Systems, Inc.EEO Statement: Equal Employment Opportunity/M/F/disability/protected veteran statusServicon Systems is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Area Manager

US-CA-San CarlosJob ID: 2026-7839Type: Full-Time# of Openings: 1Category: Management1X - San Carlos - J00536

Who We Are

We are a family and women-owned local company with over 50 years of experience in environmental solutions, specializing in infection prevention for complex facilities. Our responsiveness allows us to quickly meet staff and client needs. Servicon’s Culture of Caring drives our commitment to healthy environments, supported by three pillars: People, Programs, and Performance. These focus areas reinforce our values and help improve people's lives, patient care, infection prevention, and operational efficiency.

The Role

• Lead teams.
• Build client relationships.
• Deliver exceptional service.
• Great janitorial operations start with leaders who support their people, understand their clients, and follow through on the details.
• Servicon is seeking a Janitorial Area Manager to help oversee operations across multiple client locations.
• Working closely with the Portfolio Manager, you will guide site leaders and frontline teams, maintain service quality, and address the staffing and operational needs that keep eah location running successfully.
• This role is ideal for a hands-on leader who enjoys coaching employees, solving problems, and building strong client partnerships.
• Your schedule will complement the Portfolio Manager’s coverage to support teams and clients across the portfolio.

WHAT YOU WILL DO

• Lead and develop your teams
• Provide direction and support to service team members, leads, supervisors, and site managers across multiple locations
• Coach site leaders, set clear expectations, and hold teams accountable for service quality, safety, and performance
• Address employee concerns and performance issues promptly, partnering with Human Resources on corrective action and sensitive matters
• Ensure employees and managers understand their responsibilities and receive the safety and job-specific training needed to succeed
• Deliver a strong client experience
• Ensure contracted janitorial services consistently meet client specifications and service expectations
• Serve as an escalation point for client questions and concerns, coordinating timely solutions and following through to resolution
• Partner with the Portfolio Manager to address operational challenges, support contract discussions, and identify opportunities for additional services
• Keep operations staffed and running effectively
• Evaluate staffing needs across sites and help ensure each location has the appropriate coverage, skills, and leadership
• Support recruiting from requisition opening through interviews, candidate feedback, and selection recommendations
• Coordinate routine and complex operational tasks and projects, balancing priorities across locations
• Manage workforce data and resources
• Oversee timely, accurate completion of payroll-related tasks, including reviewing and approving timesheets as needed
• Use timekeeping reports and workforce data to identify staffing trends and opportunities to improve operations
• Track supply inventory and usage to support budgeting, resource planning, and client contract discussions
• Collaborate with internal departments to resolve issues and execute company priorities

What It Takes To Be Successful

• 5+ years of experience in janitorial, custodial, facilities services, or a related service environment.
• Demonstrated success leading teams, setting expectations, coaching employees, and maintaining consistent service quality.
• The ability to manage competing priorities, respond to operational issues, and follow through across multiple locations.
• Strong client service skills and sound judgment when resolving concerns.
• Bilingual communication skills in English and Spanish, with the ability to clearly communicate expectations, training, and feedback.
• Proficiency with Microsoft Office and comfort using technology, including timekeeping and workforce management systems.
• The ability to interpret reports, recognize trends, and turn data into practical operational decisions.
• Strong organization, attention to detail, and clear written and verbal communication.
• Initiative, dependability, and discretion when handling confidential employee, client, and company information.

Experience That Will Help You Stand Out

• Experience overseeing janitorial or custodial operations across multiple client locations.
• Experience coaching supervisors, leads, or site managers.
• A record of improving service quality, strengthening staffing coverage, or resolving recurring client concerns.

Physical Requirements

• Ability to stand for four to six hours at a time.
• Ability to lift up to 25 pounds.
• Ability to perform the essential functions of the position, with or without reasonable accommodation.

Make an Impact Across Every Site

Bring your leadership, operational judgment, and commitment to service to a role where your work directly supports our employees and the clients who depend on them.

Why You Will Love It Here

• Make a visible impact.
• See the results of your leadership through stronger teams, well-maintained facilities, and satisfied clients.
• Join a supportive culture.
• Work alongside friendly, respectful, and energetic colleagues who value teamwork and the contributions you bring.
• Enjoy flexibility where the role allows.
• Hybrid work arrangements may be available based on business needs and site responsibilities.
• Earn competitive pay.
• Receive a competitive base salary that reflects your experience and the scope of your role.
• Access support for your well-being.
• Our Employee Assistance Program (EAP) provides resources to help you navigate life’s challenges.
• Plan for your future.
• Participate in a safe harbor 401(k) plan with company matching, subject to eligibility and plan terms.

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