Jacksonville Springhill Suites Now Hiring: PT & FT Breakfast Attendant(s)

Remington Hotels; Jacksonville (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Remington Hotels is seeking a dedicated concierge to warmly welcome guests and provide excellent customer service. The ideal candidate will possess strong communication skills and a high work ethic, ensuring guest satisfaction through effective liaison with hotel departments and maintaining a clean environment.

Qualifications

• Strong verbal and written communication skills.
• Proven customer service skills, resourceful and creative.
• Ability to maintain excellent relationships with staff.

Responsibilities

• Greet and welcome guests within 2 minutes of arrival.
• Make reservations and follow up on special requests.
• Maintain cleanliness of concierge lounge and kitchenette.

Skills

Communication skills

Customer service skills

Self-initiative

Resourcefulness

Job description

Description

What you will be doing

• Warmly greet and welcome guests in the concierge lounge within 2 minutes of guest arrival.
• Act as a liaison between guests and hotel departments by making reservations and following up on special requests.
• Maintain an information file on hotel and local services and attractions and recommend them to the guest, suggestively selling hotel amenities and services.
• Clean Concierge lounge throughout the shift by picking up dirty dishes and glasses and maintaining the kitchenette, including cleaning of floors, furniture and surfaces.

Qualifications

What we are looking for

• Strong communication skills verbal and written
• High work ethic and self-initiative
• Proven customer service skills, including ability to be resourceful and creative
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions

Ability to stand and walk for extended periods of time