Jacks Monterey Busser (PM Shift)

Portola Hotel & Spa at Monterey Bay; Monterey (CA); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player in hospitality is seeking a dedicated Jacks Monterey Busser for the PM shift. This role involves assisting food servers, ensuring a clean dining environment, and providing exceptional customer service. The ideal candidate is friendly, energetic, and possesses strong interpersonal skills. With flexible hours and a focus on teamwork, this position is perfect for those looking to grow in the food and beverage sector. Join a vibrant team where your contributions enhance the guest experience and make a difference in a fast-paced environment.

Qualifications

• Previous experience in food and beverage service preferred.
• Detail-oriented and able to work in a fast-paced environment.

Responsibilities

• Serve guests while adhering to customer service standards.
• Maintain cleanliness of work areas and assist serving staff.

Skills

Customer Service

Communication Skills

Teamwork

Problem Solving

Education

High School Diploma or equivalent

California Food Handlers / ServSafe Certification

State-approved Certification in Alcohol Management

Job description

Join to apply for the Jacks Monterey Busser (PM Shift) role at Portola Hotel & Spa at Monterey Bay

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Join to apply for the Jacks Monterey Busser (PM Shift) role at Portola Hotel & Spa at Monterey Bay

Previous Experience Preferred

Shift Hours: 3pm-11pm (Flexible)

Job Description

The Jacks Monterey Bussers are responsible for assisting the Food Server in serving guests. They must have good communication skills, the ability to lift, pull and push moderate weight, and be willing to work with urgency in a fast-paced environment with continual customer contact.

Essential Job Functions

1. Serve guests while adhering to customer service standards to enhance the guest experience.
2. Maintain a friendly and helpful attitude towards guests and staff.
3. Keep work areas and equipment clean.
4. Clear, wipe down, and set tables for the next guests.
5. Assist serving staff in delivering food to tables.
6. Refill guest water glasses and coffee cups.
7. Maintain sanitation, health, and safety standards.
8. Acquire food and beverage knowledge to communicate effectively with guests.
9. Follow the company’s standards of conduct.
10. Assist bartenders with bar back duties as scheduled.

Ideal Candidate

• Friendly, energetic, personable, and passionate about customer service.
• Strong interpersonal skills and team-oriented.
• Courteous, attentive, and service-oriented in all interactions.
• Effective listening and problem-solving skills.
• Flexible schedule including nights, weekends, and holidays.

Additional Responsibilities

Knowledge of hotel food safety and security procedures.

Qualifications

• High School Diploma or equivalent.
• California Food Handlers / ServSafe Certification.
• State-approved Certification in Alcohol Management.

Knowledge, Skills & Abilities

• Detail-oriented and able to work in a fast-paced environment.
• Problem-solving skills.
• Basic computer and phone skills.

Experience

Minimum 6 months of Food & Beverage experience; hospitality preferred.

Additional Details

• Seniority Level: Entry level
• Employment Type: Part-time
• Job Function: Management and Manufacturing
• Industry: Hospitality