IV Hydration Clinic: Client Services Coordinator

IV Nutrition; Dallas (TX); On-site; USD 25,000 - 34,000; Full time

Job summary

IV Nutrition is seeking a Clinical Client Services Coordinator to support daily clinic operations in Round Rock, TX. The role emphasizes hospitality, patient-facing service, and administrative coordination within a clinical setting.

Prerequisites include healthcare exposure, strong communication, and a willingness to participate in emergency preparedness training. BLS certification is preferred or to be obtained during onboarding.

Qualifications

• Previous healthcare or patient-facing experience.
• Excellent interpersonal communication and customer-service skills.
• Willingness to follow clinic protocols and participate in emergency preparedness training.
• Current BLS certification or willingness to obtain BLS Provider certification during onboarding.

Responsibilities

• Greet clients, manage check-in/check-out, answer calls, schedule appointments, assist with registration.
• Explain services and memberships using approved materials, address routine concerns, maintain welcoming reception.
• Prepare treatment areas between appointments, monitor inventory, restock supplies, support opening/closing procedures.
• Recognize concerning symptoms, notify an RN, activate emergency procedures, and coordinate EMS access as trained.

Skills

Healthcare experience

Customer service

Organizational skills

Basic computer skills

Education

BLS certification

CNA certification

Medical assistant training

LVN license

Paramedic certification

Job description

IV Nutrition is seeking a Clinical Client Services Coordinator to support daily clinic operations in Round Rock, TX. The role emphasizes hospitality, patient-facing service, and administrative coordination within a clinical setting.

Prerequisites include healthcare exposure, strong communication, and a willingness to participate in emergency preparedness training. BLS certification is preferred or to be obtained during onboarding.