ITSS-Release Manager

NTT DATA North America; Louisville (KY); On-site; USD 110,000 - 160,000; Full time

Job summary

NTT DATA North America is seeking a Release Management Engineer to lead the coordination of application and infrastructure changes into production. You will interpret and determine the best course of action, ensuring changes are delivered with system integrity and availability.

The role requires deep SDLC expertise, strong organizational and analytical skills, and excellent written and verbal communication.

Qualifications

• Bachelor's degree required.
• 8+ years of project and/or release management experience.
• SDLC knowledge and practice - 5+ years of experience.
• Superior organizational skills - 5+ years of experience.
• Effective analytical skills - 5+ years of experience.
• Advanced written and verbal communication - 5+ years of experience.
• General PC knowledge including Microsoft Office (Excel highly valued) - 5+ years of experience.
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences - 5+ years of experience.

Responsibilities

• Manage cross-organizational efforts required to introduce applications and infrastructure changes into production environments.
• Ensure all changes are delivered to users while maintaining integrity and availability of existing systems.
• Communicate release expectations across all impacted users.
• Understand department, segment, and organizational strategy and operating objectives and link them to related areas.

Skills

Release management

SDLC knowledge

Organizational skills

Analytical skills

Written and verbal communication

MS Office / Excel

Education

Bachelor's degree

Job description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

Job Description

The Release Management Engineer manage cross-organizational efforts required to introduce applications and infrastructure changes into the production environment. The Release Management Engineer work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

The Release Management Engineer is responsible for ensuring all changes are delivered to user while maintaining the integrity and availability of the existing systems. Communicate release expectations across all impacted users. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.

Required Qualifications

• Bachelor's degree
• 8+ years of project and/or release management experience
• Systems Development Lifecycle (SDLC) knowledge and practice - 5+ years of experience
• Superior organizational skills - 5+ years of experience
• Effective analytical skills - 5+ years of experience
• Advanced written and verbal communication - 5+ years of experience
• General PC knowledge including Microsoft Office (expert level knowledge of Excel a plus) - 5+ years of experience
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences - 5+ years of experience

Preferred Qualifications

• Advanced Degree
• Demonstrated experience with process documentation
• Prior experience with supporting other complex projects

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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