ITS Principal Trainer I - ITS Provider OpEx - Full Time - Days - Remote

ProMedica; Toledo (OH); Remote; USD 32,000 - 86,000; Full time

Job summary

An established industry player is seeking a Principal Trainer to lead training programs for Epic applications. This role requires expertise in developing high-quality training materials and facilitating engaging learning experiences. The ideal candidate will possess strong communication skills and a passion for education, ensuring that end users are well-prepared to utilize the technology effectively. Join a mission-driven organization that values its employees and offers a comprehensive benefits package, including medical, dental, and retirement plans. This is an exciting opportunity to make a significant impact in the healthcare sector while working in a collaborative and supportive environment.

Benefits

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Paid time off

Employee assistance program

Employee discounts

Qualifications

• Must earn Epic certification within 3 months of training.
• Experience in educating adult learners is preferred.
• Strong communication and organizational skills are essential.

Responsibilities

• Create and maintain high-quality training materials.
• Coordinate post-live training and ongoing optimization.
• Assist with eLearning development for the application.

Skills

Strong computer skills

Technical aptitude

Written communication

Verbal communication

Organizational skills

Time-management skills

Dynamic presentation style

Troubleshooting capabilities

Education

Associate Degree

Bachelor’s Degree in education or IT

Tools

Microsoft Office

Job description

ITS Principal Trainer I - ITS Provider OpEx - Full Time - Days - Remote - (93061)

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Job Title

ITS Principal Trainer I - ITS Provider OpEx - Full Time - Days - Remote

Category

Information Technology

Organizational Unit

Location

Job Description

The Principal Trainer I at ProMedica is responsible for the training program for one Epic application. This position maintains expert knowledge on an Epic application as well as operational workflows at ProMedica. The Principal Trainer reviews lesson plans and materials for accuracy and completeness and works closely with the application team. This role is also responsible for assisting in the development of eLearning’s. If not already certified, the Principal Trainer attends Epic application training and must earn certification requirements within 3 months of completing the first Epic class. Principal Trainers are expected to work independently as needed; they interact with stakeholders across ProMedica and must demonstrate critical thinking and follow through when developing solutions. The position reports to the Training Supervisor and works closely with application project managers to achieve the goal of building and maintaining training environments. All level advancement is at the discretion of the Training Management team.

ACCOUNTABILITIES

*All duties listed below are essential unless noted otherwise*

• Gain or have already achieved one Epic certification in the appropriate application.
• Build, test, and maintain the training technical environment in cooperation with Epic and ProMedica analysts.
• Create and maintain high-quality training materials including the curriculum, user guides, lesson plans, and presentations.
• Train and credential additional trainers if needed.
• Teach your curriculum to end users and others.
• Maintain policy and procedure documentation for your application.
• Coordinate for your application all post-live training, including new updates and hires and ongoing optimization.
• Assist with eLearning development for your application.

This position can be worked remote.

Job Requirements

Education : Associate Degree or equivalent relevant experience
Skills: Strong computer skills and a technical aptitude are necessary. Must have strong written and verbal communication skills. Strong organizational and time-management skills. Must be able to understand directions, communicate and respond to inquiries; requires effective self-motivation and interpersonal skills. Must demonstrate a dynamic presentation style, professionalism, and trouble-shooting capabilities. Display a personal passion for educating others; create an engaging learning environment and enhance the end user learning experience through creativity, enthusiasm, and high energy.
Years of Experience: 2 years of relevant experience
Certification: Must earn certification requirements within 3 months of completing the first Epic class within designated Epic application.

PREFERRED QUALIFICATIONS
Education: Bachelor’s Degree in education, information technology, business, or related field.
Skills: Experience with providing education to adult learners. Experience with providing computer-based learning. Knowledge of health care operations. Knowledge of Microsoft Office.
Years of Experience: 3-5 years’ experience in the role of an educator in industry and/or academic settings.

WORKING CONDITIONS

Physical Demands: Must be able to occasionally move, lift and/or carry medium-weight objects and materials.

Salary Range: $32,240 - $85,696

We offer a competitive benefits package with coverage effective day one of employment which includes medical, dental, vision, company paid life insurance, paid time off, a 401k retirement plan, an employee assistance program and other voluntary coverage options and employee discounts.

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employmentwithout regard to race, color, national origin, ancestry, religion,sex/gender (including pregnancy),sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact [e-mail]

Equal Opportunity Employer/Drug-Free Workplace

Employee Exemption Type

Exempt

Job Type

Full Time

80

Shift Type

Days

Shift Hours

8 hours

On-call Requirements

Monday -Friday 8a – 430p as needed by projects: some go live support earlier in the morning, later in the evening, and on the weekends. On-call responsibilities.