ITS Network/Systems Administrator

Harris County; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Wellness program

Professional development

Flexible spending accounts

457 deferred compensation

Retirement pension (TCDRS)

Transportation assistance

Disability and life insurance

Public Service Loan Forgiveness (PSLF)

Background check requirement

Job summary

Harris County is seeking an ITS Network/Systems Administrator to support the metropolitan Ethernet network for Traffic Control Signal operations and related services.

The role involves configuring network gear, maintaining security and configurations, and documenting networks. Candidates should have 3+ years in network operations, CCNA training, and strong troubleshooting skills. Full-time on-site role with equal opportunity employment.

Qualifications

• High School Diploma or equivalent is required.
• CCNA training or certification is preferred.
• Three (3) years in network operations is preferred; experience with cellular/LTE systems is a plus.

Responsibilities

• Set up, configure, and support internal and external network equipment.
• Develop and maintain network configurations, security, and documentation.
• Troubleshoot performance issues and implement disaster recovery plans.
• Coordinate field technicians and projects with various teams.
• Attend meetings and communicate with Harris County staff and external partners.

Skills

Layer-2 networking

Layer-3 concepts

Troubleshooting

LTE cellular tech

VPN security

MS Office on Windows

Team leadership

Documentation

Remote access

Education

High School Diploma or equivalent

CCNA training/certification

Tools

GIS mapping tools

Fiber optic test equipment

Job description

Position Overview

The ITS Network/Systems Administrator assists in the management of the metropolitan area Ethernet network supporting Traffic Control Signal operations, monitoring, and other services.

Job Duties

• Sets up, configures, and supports internal and external network equipment
• Develops and maintains all systems, applications, security, and network configurations.
• Develops and maintains network-related documentation.
• Troubleshoots network performance issues and creates and maintains a disaster recovery plan.
• Recommends upgrades, patches, and new applications and equipment.
• Provides technical support and guidance to users.
• Monitors network(s) using SolarWinds and/or other products.
• Coordinates activities of field technicians and contractors.
• Attends and conducts meetings, coordinates projects, and interacts professionally with team members, other business units within Harris County, external agencies, private interests, and/or the public.
• Performs additional duties as assigned.

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call [phone] or email [e-mail]

Education

• High School Diploma or equivalent.
• CCNA training and/or certification.

Operational

• Valid Texas Driver's License and Proof of Insurance.
• Ability to obtain and maintain a Transportation Worker Identification Credential within the first 90 days of employment in the position.

Experience

• Three (3) years’ experience in network operations, preferably in a distributed network environment.
• Experience with cellular/LTE network systems.

Knowledge, Skills, & Abilities (KSAs)

• Solid understanding of layer-2 networking protocols including TCP-IP, MPLS, MAC, etc.
• Good understanding of layer-3 Ethernet networking concepts including OSPF, VLAN, ARP, static routing, etc.
• Solid understanding of troubleshooting techniques including ICMP, packet capture, traceroute, etc.
• Understanding of cellular/LTE communications technologies.
• Must be proficient in the use of Microsoft Office products on a Windows-based PC.
• Must be highly self-motivated with the ability to successfully multi-task, perform detail-oriented work, demonstrate effective time management skills, and have the ability to establish and maintain effective working relationships with the staff, other county departments, agencies, and the public.
• Must be able to work independently with minimum supervision and contribute effectively to team efforts. Must be able to lead a team as well as participate as a member.
• Ability to use remote access VPN’s safely and securely, carefully observing organizational cybersecurity practices.
  Working knowledge of single-mode outside plant fiber optic communications.
• Ability to remotely access, monitor, and troubleshoot the Harris County ITS Network and the Port Information Network.

Emergency Deployment & Continuity of Operations Requirement

In accordance with Harris County’s Continuity of Operations Plan (COOP) Policy, this position is subject to emergency response and deployment protocols. The employee may be designated as supporting a Mission Essential Function (MEF) and must:

• Participate in the classification of departmental staff based on MEF responsibilities.
• Be available for temporary deployment to an alternative work location, role, or telework assignment during emergencies.
• Confirm work assignments with their supervisor before reporting to any worksite during such events.
• Remain flexible in assuming alternative duties as directed to support continuity of County operations.

Experience

• One year of experience with cellular/LTE communications systems.
• Experience with GIS mapping (Geolocation) tools and systems.

Knowledge, Skills, & Abilities (KSAs)

• Able to configure, assemble, and install network edge equipment such as layer-2 switches, LTE modems, antennas, IP cameras, etc.

Position Type and Typical Hours of Work

Full-Time | Regular | 40 hours per week.

Subject to early mornings, late evenings, weekends, and holidays at times, depending upon the project or workload.

Salary

Commensurate experience, based on 26 pay periods.

Physical Demands and Environmental Exposure

Most assignments will be performed in an office, meeting, or operations command center environment, but some field work may be required. May be required to work extended work hours during activation of disaster recovery operations for an unspecified length of time (varies based on the extent of the event).

This position requires bending, stooping, and lifting to 25 lbs., frequent walking, standing, sitting, reaching, and ascending/descending stairs. The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

FEATURED BENEFITS

Medical, vision, and dental insurance.

Wellness.

Professional development opportunities.

Flexible spending accounts.

457 deferred compensation plans.

Retirement pension (TCDRS).

Transportation assistance (Metro Ride Sponsor Program).

Disability and life insurance.

Harris County is a Qualified Employer for the Public Service Loan Forgiveness Program (PSLF).

Employment is contingent upon passing a background check.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.