ITS Field Technician — Roadside Systems Install & Support

Quarterhill Inc.; Virginia (MN); On-site; USD 77,366,016 - 94,558,464; Full time

Benefits offered by this job

Health and Dental plans

Retirement plans

EFAP (Employee and Family Assistance)

Employee referral program

Employee Stock Purchase Program (ESPP)

Job summary

Quarterhill Inc. is seeking an ITS Field Service Technician to install and repair intelligent transportation systems for clients across the United States.

The role requires rotating shifts, extensive travel, and overtime, with coverage of a Virginia territory. Under the direction of the Field Service Manager, you will train customers, document work in our web-based reporting tool, and collaborate with Engineering, Support and Operations to resolve issues.

Qualifications

• Degree or certificate in electronics technology or equivalent work experience.
• Must possess a valid passport and be able to travel throughout the region.
• Must pass a DOT Medical exam bi-annually.
• Valid Driver's License with a clean driving record.

Responsibilities

• Install and repair ITS for clients across the US.
• Travel across Virginia region as part of territory coverage.
• Assist in onsite integration, testing, and setup of equipment.
• Maintain on-site records and report using web-based service tool.
• Coordinate with other teams (Support, Engineering, Sales, etc.) to resolve technical issues.

Skills

Customer service

Communication

Computer literacy

Education

Electronics technology degree/certificate

Tools

Basic hand tools

Multimeter

Soldering iron

Crimping pliers

Drills

Grinders

Job description

Quarterhill Inc. is seeking an ITS Field Service Technician to install and repair intelligent transportation systems for clients across the United States.

The role requires rotating shifts, extensive travel, and overtime, with coverage of a Virginia territory. Under the direction of the Field Service Manager, you will train customers, document work in our web-based reporting tool, and collaborate with Engineering, Support and Operations to resolve issues.