Italian Speaking Customer Service for Online Shopping Platforms Department

PM Recruitment ES; Kentucky; Remote; USD 10,000 - 60,000; Full time

Job summary

A recruitment agency is seeking Italian-speaking individuals for a Customer Service position with a leading online shopping platform. You will assist customers with inquiries, ensuring a positive shopping experience. Ideal candidates should be passionate about customer service and fluent in Italian. This role offers benefits including private health insurance and a fully paid relocation package.

Benefits

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Relocation Package

Free Greek Lessons

Qualifications

• Fluency in Italian is essential.
• Strong passion for customer service and online shopping.
• Previous customer service experience is a plus.
• Excellent communication and interpersonal skills.

Responsibilities

• Deliver top-notch customer support to Italian-speaking clients.
• Efficiently resolve customer inquiries and provide solutions.
• Maintain a warm and professional demeanor in interactions.
• Accurately document customer interactions.

Skills

Fluency in Italian (written and spoken)

Strong passion for customer service

Excellent communication skills

Problem-solving abilities

Team-oriented

Job description

Overview

Patrique Mercier Recruitment ES is delighted to offer a fantastic opportunity for Italian-speaking individuals to join the Customer Service Department of a leading online shopping platform! If you have a passion for e-commerce and a commitment to providing exceptional customer support, this role is tailored for you. In this position, you will assist Italian-speaking customers with their inquiries and ensure they have an enjoyable shopping experience. Join a dynamic and friendly team that values outstanding service and customer satisfaction!

Responsibilities

• Deliver top-notch customer support to Italian-speaking clients via phone, email, and chat.
• Efficiently resolve customer inquiries and provide solutions to enhance their shopping experience.
• Maintain a warm, professional, and friendly demeanor in all customer interactions.
• Accurately document customer interactions for improved service quality.
• Collaborate with team members to achieve department goals and client satisfaction.
• Participate in ongoing training to stay updated on product offerings and best practices.

Qualifications

• Fluency in Italian (both written and spoken) is essential. Your native language and nationality should be clearly stated in your CV and/or Cover Letter.
• Strong passion for customer service and online shopping.
• Previous experience in customer service is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to solve problems effectively and efficiently.
• Enthusiasm for working in a team-oriented environment.
• A willingness to adapt and learn in a fast-paced setting!

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Relocation Package (flight, transfer and 2 weeks hotel)
• Free Greek Lessons, discounts and other perks