IT Vendor Manager

Florida Gulf Coast University; Fort Myers (FL); On-site; USD 85,000 - 125,000; Full time

Job summary

Florida Gulf Coast University seeks an IT Vendor Manager to provide operational direction for vendor management, contract administration, software portfolio management, renewals, and third-party technology risk review processes.

You will collaborate with university departments to coordinate technology contracts, vendor engagements, procurement activities, and related review processes, ensuring compliance and optimal use of university resources.

Qualifications

• This position requires six years of related full-time experience or a Bachelor's degree plus two years of related experience.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Combination of education, experience, and certifications may be considered.

Responsibilities

• Oversee vendor management, contract administration, and software portfolio management.
• Coordinate technology contracts, vendor engagements, and procurement activities.
• Monitor vendor performance and ensure contract compliance.
• Support budget planning, renewals, and technology expenditures.
• Coordinate risk and compliance activities, including HECVAT reviews.
• Prepare reports and dashboards for IT leadership on vendor metrics.

Skills

Strategic thinking

Cross-team collaboration

Data analysis

Contract management

Vendor management

Public sector knowledge

Communication skills

Education

Bachelor's degree

Job description

IT Vendor Manager

The IT Vendor Manager provides operational direction for vendormanagement, contract administration, software portfolio management,and technology risk coordination. This position supports effectivetechnology management while promoting financial stewardship,security, accessibility, compliance, and operational effectiveness.The Manager assists in evaluating processes and contributing to thedevelopment of policies, procedures, and programs related toprocurement, vendor governance, contract lifecycle management, andcompliance. The position serves as a key resource for InformationTechnology and university stakeholders regarding contracts, vendorengagements, and associated review processes.

FGCU is building a culture of curiosity, commitment andcollaboration. We value employees who successfully work with othersand drive positive change through critical thinking and decisiveaction. If you thrive in an environment of innovation,accountability and mutual respect, you will find a good homehere.

At Florida Gulf Coast University, employees are expected to work oncampus as part of a collaborative, mission-driven environment.While this role does not directly interact with students, itson-site presence is essential to supporting the university'soperations and advancing student learning across theinstitution.

Job Description

Typical duties may include but are not limited to:

• Provides operational oversight of Information Technology vendormanagement, contract administration, software portfolio management,renewals, and third-party technology risk review processes.
• Participates in the planning, development, and implementationof departmental goals, policies, procedures, and initiativesrelated to technology procurement, vendor management, contractlifecycle management, and compliance.
• Collaborates with appropriate university departments andstakeholders to coordinate technology contracts, vendorengagements, procurement activities, and related reviewprocesses.
• Serves as the primary point of contact for strategic vendorrelationships and technology contracts. Monitors vendorperformance, coordinates vendor reviews, and collaborates withstakeholders to address issues and ensure contract compliance.
• Supports technology sourcing activities, including vendorevaluations, contract negotiations, renewals, and procurementactivities, while identifying opportunities to improve contractterms, optimize software licensing, consolidate solutions, andsupport effective use of university resources.
• Partners with Information Technology leadership and Finance tosupport budget planning, forecasting, renewal planning, andmanagement of technology expenditures.
• Coordinates technology risk and compliance activities,including the Higher Education Community Vendor Assessment Toolkit(HECVAT) process, and supports the review of vendor security,privacy, accessibility, and compliance documentation.
• Establishes and maintains procedures, workflows, reports,dashboards, and documentation to support vendor management,contract administration, software portfolio management, andtechnology risk coordination.
• Provides reports and recommendations to Information Technologyleadership regarding vendor performance, contract status, renewals,technology risks, software utilization, cost trends, andopportunities for improvement.
• Responsible for ensuring that all programs and activitiescomply with university, state, and federal regulations.
• Tracks annual and multi-year budget needs for technologyproducts and services, including planned renewals, anticipatedincreases, new contractual obligations, and potential savingsopportunities.

Other Duties:

• Performs other job-related duties as assigned.

Additional Job Description

Required Qualifications:

• This position requires either six years of directly relatedfull-time experience or, as an alternative, a Bachelor's degreefrom an accredited institution and two years of full-timeexperience directly related to the job functions.
• Experience operating a personal computer and proficient withMicrosoft Office (Word, Excel, Access, PowerPoint, Publisher, andOutlook).
• Any appropriate combination of relevant education, experience,and/or certifications may be considered.

Preferred Qualifications:

• Master's Degree from an accredited institution in InformationTechnology.
• 5 years experience in technology procurement, including vendormanagement, technology contracts, and software licensing.
• Experience with procurement processes, contract routing,purchase requisitions, purchase orders, and renewals.
• Experience reviewing technology contracts, vendor quotes,licensing terms, renewal proposals, statements of work, or serviceagreements.
• Experience in higher education, government, or anotherpublic-sector environment.
• Experience supporting RFP, RFI, sole-source, contract renewal,contract amendment, vendor negotiation, or competitive sourcingprocesses.

Knowledge, Skills, & Abilities:

• Proven ability to think strategically and approach challengeswith creativity.
• Demonstrated track record of reliability, meeting goals, andholding oneself accountable.
• Strong interpersonal skills and experience working effectivelyacross teams.
• Ability to analyze costs, contracts, vendor performance,product utilization, and business needs to support decisionmaking.
• Knowledge and understanding of management principles,practices, and standards, as applied to public institutions.
• Employee development and performance management skills.
• Strong interpersonal skills, flexibility, and customer serviceorientation.
• Strong analytical and critical thinking skills and the abilityto analyze, summarize, and effectively present data.
• Skill in examining and evaluating operations and developingand/or redesign operating strategies, systems, and procedures.
• Excellent oral and written communication skills and the abilityto interact effectively with a wide variety of people.
• Ability to foster a cooperative work environment and workeffectively in a team environment.
• Ability to supervise and train assigned staff.
• Ability and skill in data analysis and metrics.

Institutional Values & Behavioral Expectation

In this role, the successful candidate will be expected to:

• Seek out new approaches to improve outcomes; remain open forfeedback and new ideas.
• Lead with integrity; consistently produce high-quality work;persevere to overcome obstacles to meet deadlines and achievedeliverables.
• Share information and insights thoughtfully; build partnershipsacross departments; communicate respectfully; support colleagues toachieve common goals.

Pay Grade 19

FGCU is a State University System of Florida member and an EqualOpportunity and Equal Access employer. All qualified applicantswill receive consideration for employment without regard to race,color, religion, sex, age, national origin, disability, orprotected veteran status.