IT Technology Services Senior Specialist (multiple positions available)

SAP SE; Pennsylvania; Hybrid; USD 158,000 - 216,000; Full time

Job summary

SAP America, Inc. is seeking an IT Technology Services Senior Specialist in Newtown Square, PA, with a hybrid work model.

Join a team that designs and develops SAP-based solutions to optimize and automate business processes, improve efficiency, and delight end users. The role requires strong experience with SAP architecture, S/4HANA, cloud integrations (SCP/BTP), and managing SAP environments on hyperscalers.

Qualifications

• Bachelor's degree or foreign equivalent in Computer Science, MIS, Mathematics, Engineering, or related field; 6 years of experience or equivalent combination.
• Master's degree or foreign equivalent in Computer Science, MIS, Mathematics, Engineering, or related field; 4 years of experience or equivalent.
• Experience includes SAP architecture and advising customers on technical requirements.
• Experience with SAP SDLC, Agile methods (Scrum/SAFe).
• Experience with S/4HANA architecture, migration and tools.
• Experience with SAP cloud solutions and SCP/BTP integration.
• Experience managing SAP environments on Azure, AWS, or GCP.

Responsibilities

• Provide expert operations support and service lifecycle management.
• Facilitate both service and product lifecycles and deliver project outcomes.
• Enhance complex systems and processes; represent SAP to customers.
• Advocate for end users with UX focus and user-centric design practices.
• Perform technical feasibility studies and define internal IT project blueprints.
• Customize, develop enhancements, and implement solutions; create technical docs.
• Support problem management, continuous improvement, escalation activities.
• Contribute to Build to Run engagements and to technical standards.

Skills

SAP architecture

Advising customers on technical reqs

Technical planning & integration

Agile methodologies (Scrum/SAFe)

S/4HANA architecture & migration

SAP cloud & SCP/BTP

Hyperscaler cloud management (Azure/AW

Education

Bachelor's degree or foreign equivalent in CS/MIS/Math/Engineering

Master's degree or foreign equivalent in CS/MIS/Math/Engineering

Tools

Azure

AWS

Google Cloud Platform

Job description

Original Posting Date: 11/02/26

Job Title: IT Technology Services Senior Specialist (multiple positions available)

Location: 3999 West Chester Pike, Newtown Square, PA 19073

Work Model: Hybrid Work Model

Purpose and Objective:

SAP America, Inc. seeks an IT Technology Services Senior Specialist (multiple positions available) at our Newtown Square, PA location to design and develop systems, applications, products and services to optimize/automate business processes, improve work efficiency.

Expectations and Tasks:

Provide the expert support in operations. Facilitate the service lifecycle and product lifecycle. Deliver outcomes of assigned projects. Enhance complex systems/processes. Represent SAP to customers. Advocate for the end user by having a deep understanding of end user needs, behaviors & usage patterns. Promote the role of User Experience, thorough understanding of contemporary user-centered design methodologies & practices, and integrate those into current and future development efforts. Execute technical feasibility studies / solution reviews. Define / review technical blueprint for internal IT projects. Customize and develop enhancements. Implement the solutions. Provide technical documentation. Execute and support problem management and continuous improvement. Participate in de-escalation activities. Contribute to the Build to Run engagement. Contribute to the definition of technical standards and frameworks.

Qualifications

Education and Occupational Experience:

Bachelor's degree or foreign equivalent in Computer Science, Management Information Systems, Mathematics, Engineering, or a related field of study and six (6) years of experience in the job offered or related occupation. Employer will accept a combination of education and experience as equivalent to a Bachelor's degree. Alternatively, a Master's degree or foreign equivalent in Computer Science, Management Information Systems, Mathematics, Engineering, or a related field of study and four (4) years of experience in the job offered or related occupation.

Qualifications/Skills and Competencies Experience:

Experience must include four (4) years involving each of the following:

• SAP architecture;
• Advising customers on technical requirements, constraints, and supporting in technical situations throughout the lifecycle;
• Technical planning, implementing, configuring, and integrating SAP solutions;
• Agile methodologies including Scrum, Scaled Agile Framework (SAFe), and blended approaches;
• S/4HANA architecture, conversion, migration path, methodology and tools;
• SAP cloud solutions and integration scenarios of SAP systems with SCP and BTP; and
• Managing SAP environments on Hyperscaler cloud including Azure, AWS, or Google Cloud Platform.

Travel: N/A.

This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy.

Compensation Range Transparency: The annual base salary range for this position is $157,810 - $216,128. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step towards demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $157,810 - $245,600. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Additional Information

All your information will be kept confidential according to EEO guidelines.

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [e-mail].
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency
SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.

Company Description

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.