IT Technician- Microsoft 365 Cloud Engineer

Life Cycle Power; Houston (TX); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Job summary

Life Cycle Power is seeking an IT Microsoft 365 Cloud Engineer to optimize and secure a growing Microsoft 365 and Azure environment. You will collaborate with IT leadership and a third‑party consultant to ensure a clean, compliant tenant, strong identity protection, and reliable user experiences across Exchange Online, SharePoint, and Teams.

The role emphasizes identity governance, conditional access, and device management with a focus on security best practices and on‑call readiness when needed.

Qualifications

• 3 - 7 years IT or Microsoft 365 administration experience.
• Experience administering Microsoft 365 identity, permissions, licensing, integrations, and email management.
• Experience configuring or supporting Entra ID identity management and MFA.
• Hands-on experience with Intune migrations, implementation, device management, compliance policies, and configuration profiles.
• Worked with conditional access, device governance, and cloud security fundamentals.
• Familiarity with governance, risk, and compliance (GRC) documentation processes.

Responsibilities

• Liaise with vendor and manage Microsoft 365 and Azure cloud tenant for a secure, reliable, and well-governed environment.
• Administer Microsoft 365 services including Entra ID, Intune, Exchange Online, SharePoint, OneDrive, Teams.
• Maintain Entra ID identity management, MFA, and zero-trust access controls.
• Build and maintain conditional access policies to strengthen identity protection.
• Support identity governance, security defaults, and alerts.
• Assist with Azure app registrations and SSO configurations.
• Monitor licenses and advise on purchases or changes; prepare SOWs.
• Troubleshoot Exchange Online mail flow issues and message routing.
• Manage a structured SharePoint environment with permissions and governance.
• Support Intune device enrollment, Autopilot, and policy configurations across devices.
• Assist with application deployment and lifecycle across Windows and mobile.
• Prepare for upcoming email migrations and infrastructure changes.
• Collaborate with IT Security on threats and external sharing risks.
• Provide weekly reports on Microsoft 365 health and incidents.
• Create and maintain Microsoft 365 and Azure documentation.

Skills

IT experience

M365 admin

Entra ID

Intune

Conditional access

GRC docs

Cloud security

Education

Associate degree in IT or cybersecurity

Bachelor's in IS or information security

Tools

Azure

Intune

SharePoint

Exchange Online

Entra ID

Job description

SkillBridge Approved Position Schedule:7AM to5PM (Monday through Friday, some weekends)

About the Role

We are seeking an IT Microsoft 365 Cloud Engineer who is prepared to support a rapidly growing cloud environment and help modernize our Microsoft 365 and Azure infrastructure. This role provides mid-level support for identity, access, collaboration platforms, email management, device management, cloud security, and tenant governance. You will work closely with the IT Manager and our third-party implementation consultant to helpmaintaina clean, secure, and well-organized tenant that our staff can depend on.

Our environment is fast paced,team oriented, and highly collaborative. Everyone plays an important part in keeping our systems running reliably with the highest professionalism.Strong communication, attention to detail, and a willingness to learn new cloud skills are essential. If you enjoy cloud identity, automation, Microsoft 365 administration, and helping improve a cloud-first ecosystem, you will be a great fit here.

What is Expected

• Primary responsibility is to liaison with our vendor and manage our Microsoft 365 and Azure cloud tenant, ensuring a secure, reliable, and well-governed environment while supporting users and company platforms.

• Administer Microsoft 365 services including Entra ID, Intune, Intune MDM, Exchange Online, SharePoint, OneDrive, Teams, and other related cloud platforms.

• Maintain and enhance our Entra ID identity management program, user groups, security protocols, MFA, zero-trust, and role-based access controls.

• Assistin building andmaintainingconditional access policies that strengthen identity protection and enforce secure login paths.

• Support identity governance, including security defaults and identity protection alerts.

• Assist with Azure app registrations, enterprise application configurations, permissions, and SSO integrations.

• Monitor all Microsoft licenses used within the tenant and advise whenadditionalare needed to maintain services orseats. Offer professional recommendations and Statements of Work (SOWs) for improvements to existing services, and if changes arerequiredregardinglicense upgrades or downgrades.

• Troubleshoot Exchange Online mail flow issues, message traces, routing delays, and delivery failures.

• Assistwith building andmaintaininga structured SharePoint environment including permissions, libraries, versioning, governance, and access auditing.

• Support Intune device enrollment, Autopilot provisioning, automated deployments, profiles, and platform configurations, compliance rules, device restrictions, and configuration policies that secure all company endpoints.

• Assistwith application deployment, device assignments, and lifecycle support across Windows and mobile platforms.

• Support preparation and execution of upcoming email migrations and planned infrastructurechanges.

• Work closely with the IT Security Engineer on identity threats, password resets, compromised account activity, and external file sharing risks within the Azure tenant.

• Provide weekly reporting to the IT Manager on Microsoft365health, changes, outages, risks, and operational insights.

• Create andmaintainall Microsoft 365 and Azure documentation, diagrams, configuration guides, and troubleshooting references.

• Participate in compliance work involving NIST, CIS, ISO 27001, SOC 2, HIPAA, NERC, NERF, and GDPR.

• Help ensure company policies and procedures are followed across the cloud environment.

• Be prepared, if asked, toparticipatein an on-call rotation.

What We Are Looking For

We need a cloud engineer who can confidently support Microsoft 365 services and Azure cloud operations while still being humble enough to ask questions and collaborate with others. This person must be resourceful, able to troubleshoot effectively, prioritize tasks, communicate clearly, and handle situations with patience and professionalism.A strong desireto learn new tools within the Microsoft ecosystem is essential. Your work will contribute directly to tenant security, reliability, and improvingthe userexperience for the entire organization.

Required Qualifications

• 3 - 7 years of IT or Microsoft 365 administration experience.

• Experience administering Microsoft 365 identity, permissions, licensing, integrations, and email management.

• Experience configuring or supporting Entra ID identity management and MFA.

• Hands‑on experience with Intune migrations, implementation, device management, compliance policies, and configuration profiles.

• Worked deeply with conditional access, device governance, and cloud security fundamentals.

• Familiarity or experience withan overallgovernance, risk, and compliance (GRC) documentation processes.

Education and Certification Guidance

• Education can substitute for experience.

• An associate degree in IT or cybersecurity in combination with IT certifications may replace two or three years of experience.

• A bachelor’s degree in information systems or information security in combination with IT certifications may replace three or four years of experience.

Preferred Qualifications

• Microsoft Certified: Azure Solutions Architect Expert (AZ-305),Microsoft Certified: Azure Administrator Associate (AZ-104), and Microsoft Certified: Azure Fundamentals (AZ-900), or other equivalent Microsoft certifications related to Azure

• Experience supporting Azure, Intune, SharePoint, OneDrive, and other portal structures.

• Experience working with various Windows and Linux server platforms, workstations, and Android and Apple mobile devices through direct support and MDM services.

• Experience with Azure app integrations and SSO configurations.

• Understanding ofAzure administrative roles and tenant governance.

• Basic understanding of support in critical infrastructures, i.e., IT/OTenvironmentsand First Responder emergency priorities.

Must Have

• The applicant must have a validdriverlicense and current auto insurance.

• Must live in the Houston area orplanning to personally relocatetothecity.

Benefits Package

• Medical

• Dental

• Vision

• 401k